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Crashing Issue in Nitro Pro 13

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Mario K.

Shortly after the release of the Nitro Productivity Suite 2019 edition, we began receiving reports from online customers that Nitro Pro was crashing when opening certain files.  

After a thorough investigation of the issue, we’ve released a fix in an updated version (Nitro Pro that’s now available for download on our website. Whether or not you’ve experienced a crash, we recommend that you update your software to this latest version to prevent further problems. 

We realize this crashing issue has been disruptive to those impacted, and we sincerely apologize for the inconvenience it has caused. By working quickly to make this fix available, we hope to help you get back to working as productively as possible. 


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