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  2. Today
  3. Signing PDF

    When I sign a PDF after placing signature , I cannot sign again. (Not using QuickSign..) Through Protect Document > Sign menu the first time the signature will display through dropdown and add. Subsequent signatures attempts then disappear and no selection other than "Manage Signature Profiles, or "Create New" is shown. Obviously some documents have more than one signature field , multiple pages. Running latest version . Reinstallation didn't help... Deleting and recreating signature profiles as well didn't resolve. Suggestions ? Thanks, Patrick
  4. Split Large Image when printing

    Thank you for answering my question. Actually I tried zooming in and printing the view shortly after I posted the question, and while it is valid workaround, I would rather be able to tell the software to split the file onto one or more pages so that I can more easily print double sided and have both views on the same sheet. I was able to manually do this by flipping the paper and manually printing each view.
  5. Split Large Image when printing

    Not really a good solution, but other than duplicating the pages & cropping them down to 11x17, if you can get the first 11x17 chunk on the screen, then go to File, Print, and under Page Range, choose "Current View". This will print just what you currently see on the screen. If you can line up the first half using the Zoom function, you might be able to do this without having to go the cropping route. If it works let me know (and consider liking my answer); otherwise, you can always reach out to support and see if they have any suggestions: https://www.gonitro.com/support/ticket
  6. No puedo convertir archivos a Word

    Buenos dias: No puedo convertir archivos a word, cuando trato de hacerlo me muestra un mensaje de error que indica: "Error en la conversion del archivo debido a contenido no valido que no se ha podido leer". Reinstale el aplicativo, y sigue presentando el mismo problema. Espero su ayuda.
  7. Split Large Image when printing

    I have some large drawings that were produced in Visio and sent to me by a colleague as PDF files. I need to split them to at least two 11 x 17 pages so that I can read the text in the printed page. Is there an easy way to tell Nitro 10 print to 2 sheets instead of one? (Original drawings are 34 x 44 inches in the file.)
  8. Can't open PDFs on a network drive

    Im having the same issue, could someone please relay the fix to me.
  9. Running Nitro Pro 11 under Task Scheduler

    Hi @asiebert Achim, At the moment, there is no command line flag for silent conversion without user interaction. My apologies for any inconvenience. You are more than welcome to share this idea via our community forum Product Improvement. The more feedback and votes that are received then the higher the chance the idea will be implemented into a future release of Nitro.
  10. Paid Subscription. Says "expired trial"

    Hello @McFritterson, Sorry for the inconvenience. Please open a support ticket here so we can assist you directly. Thanks!
  11. Editing text

    Hello @kerry, Thank you for reaching out to us through our Community Forums! We will be in touch through that support ticket that you opened. Cheers!
  12. auto bookmarks from inserting files

    Hello @KarenN, Thank you for reaching out to us through our Community Forums! Nitro Pro has an Auto Build Bookmarks feature. You can find more information here: http://kb.gonitro.com/knowledgebase#/search/bookmark/000001612 Hope that helps!
  13. OCR results in huge file size increase (14X)

    Hello @ATL2017, Thank you for reaching out to us through our Community Forums! We may require the file and some more information so we can troubleshoot this problem. Please open a support ticket here. Cheers!
  14. Slow Creating a PDF

    Hello @Parnell, Thank you for reaching out to us through our Community Forums! We will be in touch through that support case that you opened. Cheers!
  15. Paper Size in Custom Settings

    Hello @John, Thank you for reaching out to us through our Community Forums! We will be in touch through that support ticket you opened. Cheers!
  16. Nitro Pro 11 not opening PDF's from a Server location

    Hello @ARF and @gregory_blahnik, Thank you for reaching out to us through our Community Forums! I can see that both of you already opened a support ticket for this. We will be in touch through those tickets. Cheers!
  17. Chinese Text Format

    Hello @Andrew, Thank you for reaching out to us through our Community Forums! I can see that you also opened a support ticket with us. Please let me know should you have any further questions and I would be happy to help you with them.
  18. Nitro Pro 9

    Hello @NESTOR GARCIA, Thank you for reaching out to us, I am sorry to hear that you have been receiving an insufficient privileges error message. The error is generated when the Nalpeiron service has not been started. Please check that the Nalpeiron Server is started by following the steps below: · Click on Start > type 'Services. · In the box, scroll down to Nalpeiron Licensing Service > Right-click > Properties. Set it to 'Automatic' and click Start. · If it will not start and you see an error, 1717, scroll down to Windows Event Log in the 'Services' dialogue box > Right-click > Properties. Set it to 'Automatic' and click Start. · Then try starting the Nalpeiron Service · Once the service is start try to run Nitro. I hope that helps!
  19. Adobe

    Hello @Lee, Unfortunately, we do not officially support files from InDesign. This compatibility has been greatly improved with Nitro Pro 10 and 11, however some errors may still occur. As a workaround you can re-print the file to PDF by following the steps below: • Open the document in Adobe Reader • Go to the file menu, and click Print • Choose the Nitro Pro Printer, and click the Print button • When prompted to Save, save the new document to the desired location • Open the new document in Nitro Pro Though please note that the results may vary. Should you find that the output is not desirable, as this is a proprietary Adobe format, we suggest trying Adobe reader for this specific file. I hope this helps!
  20. before i buy need to know

    Hello @wldktty, Thank you for reaching out to us through our Community Forums! The Personal plan are for users who are going to purchase 1 up to 10 licenses. You need a license per PC. So, for example, you have 5 users, you'll need to purchase 5 licenses. If you click on Buy Now, make sure to change the quantity of licenses from 1 to 5 in the Shopping Cart page. The pricing will change automatically. I hope that clarifies!
  21. Hello @konjecture, Thank you for reaching out to us through our Community Forums! Please note that Nitro Pro is not designed to be a Word Processing replacement, but is only meant for minor textual edits. If it helps, you may wish to convert it to Word file first and make edits there before re-converting it to PDF. I hope that helps!
  22. Yesterday
  23. Hi, Is there a setting somewhere that will let me automatically generate bookmarks from file names when I use the insert-from-file function?
  24. Editable Regions

    Yes- I just confirmed this with the form I made. I made it in Nitro 11, filled it out & saved in Adobe Reader XI, and then verified that the content was still there in both PDF programs.
  25. Editable Regions

    Right, & when you re-open it, all the answers are still there, right? That's called "editable regions" when it comes to a PDF. I don't remember seeing this anywhere which is why I asked. Thanks
  26. Shifting License

    Generally it's as simple as uninstalling from one machine and reinstalling onto the other- if both machines are connected to the internet, the license automatically deactivates and reactivates. If you can't do this, or have tried and it hasn't worked, get in touch with support and they'll fix it for you: https://www.gonitro.com/support/ticket
  27. Paid Subscription. Says "expired trial"

    As of Thursday, August 17, I all of a sudden can't sign into my Nitro Cloud account. I haven't received any email information about the changes. I got one in June suggesting I pay to upgrade but I have NO information in any my spam folder or anywhere about any changes taking place. The June email says nothing about discontinuing the service I pay for. I can't do my work now. What is going on and how do I know I'm not going to pay twice? This is terrible customer service as it's taken me two days to even figure out a way to get onto your forum since I was not able to sign in. I finally was able to get into the forum through the sales email I received in June.
    • HansMav
    • Steven Zakulec

    Hello, my name is roger i would like to know weither nitro can help me transform any pdf doc which have about 300 pages, to an excel doc? if that's possible it will help me a lot. And need more informations about the app. how charges are made concerning the license, if for example i take a license for personal use will it permit me to do any convertion?


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