if i use built in windows pdf creator, it works fine

please help

thanks

sandeep

I've tried several things, but without success.

Can I send over a sample of that email to see what could be the problem?

Thanks

Continually receive "Failed Conversion" dialogue when attempting to use Nitro Pro functions from Outlook ribbon.

Have read and tried all the posted suggestions to resolve; typical of the posts is:

https://community.gonitro.com/topic/9862-nitro-13-outlook-add-in-loading-too-slow-getting-disabled/?tab=comments#comment-27487

Attempts at resolving include:

• Have recently upgraded to Nitro Pro (13.19.2.356) x64
• uninstalled / reinstalled Nitro Pro 13
• removed / replaced Nitro PDF Creator
• deleted content and folders for Appdata and Program Files
• installed latest Windows updates

Appreciate any advice on:

1. How to fix Outlook add-in to get Create PDF to work correctly;
2. How to check for product updates for Nitro Pro 13.

Many thanks all.

I tried the command shown in the example (just changed the path and file names)

E.g.1 - "C:\Program Files\Nitro\Pro\13>NitroPDF.exe" /w "C:\Users\user\Desktop\test.pdf"

The result was Nitropro opening to the conversion menu only.

I need to batch convert a bunch of pdf files and, if possible, just ignore potential warnings and/or errors and avoid opening the word documents after conversion.

Thank you

So where is my submitted topic? How do you find ANY support from this POS company?

Now I will recreate the post that has mysteriously disappeared and my guess is that I am continuing to waste my time asking for any help from you rotten bastards ...

We upgraded to 12.16.0.574 sometime last year (SN 234601-XXXXXX-XXXXXX) and had a number of issues we struggled with Nitro to address after paying for “VIP Access” (another joke). That purchase was supposed to include the next “upgrade” which never materialized – or at least we were never notified of its availability. I did not pay much attention because Nitro Pro was operating satisfactorily … until about four or five weeks ago when I started having trouble – all of the sudden – with ALL of the functions. You cannot select the portions of the document you need to (Highlight, Select text, Type Text, Call Out, Text Box ....), NONE of the 'Home' or 'Review' functions are working correctly. Nitro Pro will no longer allow placement of any features. Try to move a typed text and Nitro will only move it in “blocks”. I don’t know how else to describe it. You try to move a number or word in a column or box and nitro jumps to another part of the document entirely – inches away. Same for every damn function.

SO ...

1. is our VIP access expired and, if so, when?
2. Why did we not get the upgrade when the next version was released?
3. What can a user do to “fix” these new bugs that were not present before?
4. Is there anyone at Nitro Pro that actually cares about their customers satisfaction?
5. Can you please tell Scam Chandler and Gina O-really that they SUCK!

Any response would be greatly appreciated - and frankly surprising. 

Even if someone does respond, how the hell will I know? This forum is infuriating - as is my unfortunate relationship with Nitro

Sincerely,

mark@beersconstruction.com

I've been asked by my team leader to evaluate various PDF authoring s/w and recommend the one that best meets our requirements. Nitro Pro is among the top candidates, but I've discovered a bug that is too serious to ignore! I've tried several times to convert Word documents that contain headings, to PDF using the latest Trial Version of Nitro Pro. The conversion appears to complete OK and the resulting PDF is of excellent quality, but the Word document's headings are not transferred to the PDF as bookmarks! For the conversions I've used the Nitro Pro Word Add-on, and have ticked the checkbox "Convert Heading Styles to Bookmarks". I've tried many combinations of different settings and quality selections for the PDF output, but the resulting PDF files never contain any bookmarks. When I simply save the Word document as PDF (using Word's built-in PDF converter), all headings are correctly transferred as bookmarks to the resulting PDF file. I've reproduced this behaviour in two different computers running different versions of MS Office under different versions of Windows. In all cases, Nitro Pro somehow completely ignores the heading data when creating the PDF files, even though the selected settings specify that the heading data should be used. Furthermore, the same issue occurs when converting from Excel to PDF! Again, no bookmarks are generated in the PDF for each Sheet, even though the option "Create Bookmark for Each Sheet" is selected.

The above is not acceptable behaviour.

Another minor bug in the Word and Excel add-ons is that, in the window that pops up when clicking the "Advanced" button, the "Help" button doesn't work (doesn't do anything). This indicates to me that the Word/Excel add-ons may have been developed very quickly and not thoroughly beta-tested. Version details are given below:

• Nitro Pro 12.12.1.522 (Trial Version), tested on the following:
• Microsoft Office Professional Plus 2016
• Microsoft Office Professional Plus 2010
• Windows 7 Ultimate
• Windows 10 Professional

Can the development team please look into this, and let me know if you can reproduce this behaviour? If yes, is there any chance that you can fix this bug soon? If you want, I can provide sample Word/Excel files, and the resulting PDF files that demonstrate the bug.

Many thanks for your help. Looking forward to your reply.

When converting documents the user will get either blank pages or pages that have the information on said document completely cut off or not there and only partial of the document is present.

There is no consistent behavior as it is sporadic when it occurs. I have examples of what happens to a document and what the previous file looked like.

Does anyone have any ideas what is causing this or how to resolve this issue?

Having trouble determining where Nitro stores a document that is scanned. From the main menu I select PDF->From Scanner-> Print Quality-> SAve And Scan. I do not use OCR and I slect Open after creation.

I am using a Brother Printer/Scanner. The document seems to scan-in OK (on the scanner) but it doesn't open following the scan, nor can I determine where the document resides

Anyone have any thoughts on this?

Thanks,

John B

we are going to migrate to nitro Pro as part of that we are checking the applications . Below is the isse with it

My application ( Powerbuilder ) is not able to send the data to .ps ( a local port added under c drive) once it is created my app will call the pdf as ole and hsoudl convert .ps file to PDF .

But it is not happening with Nitro Pro . where as in Adobe its running fine .

IS THAT NITRO PRO SUPPORTS ".PS" FORMAT EXPORTING AND CONVERSION OF .PS FILES TO PDF ?

When I try to convert pdf files to word, some fonts like cambria math doesn't come with the correct form. There are ???? instead of real text, what can I do?

Thanks

Left one conversion, right one original

I have lots of hyperlinks - some are written as the full url, and some are hyperlinks behind shorter display text. The ones where the full url is visible in the document are converting to clickable links in the pdf. But the ones where I've used different display text (ie a word or 2) are not clickable in the pdf. They work fine in Word.

I have ticked the "convert links" in the Nitro tab in Word. Using 11.0.3.134.

If anyone can shed light on this I'd be really grateful. It's driving me mad.

Thanks

There is some error while converting file fro MS-Word document to PDF. The error message is mentioned below:

"The creation process encountered an error and failed to create the PDF file."

Kindly help.

Regards,

Ashish

Nitro spent a bit of time processing the OCR... and couldn't find any cases of "NE 10th", which are all throughout this.  Nor "NE10th".  Nor NELO, nor NEIO... I was trying ever-so-hard to determine what it could be seeing.  And only two cases of "10th" at all, as part of a larger address.  

So I imported the PDF into the free NAPS2 scanning software.  NAPS2 is a really great scanner, but also has an OCR component.  I'd never tried this before, but it can indeed import a PDF.  And then I had it create, from the PDF, a PDF.  At which point it OCR'd it.  And found the NE 10th instances.  (And 10th instances too.)

Dear GoNitro... I paid money for this product.  Why can't it work at OCRing PDFs as a free product does that wasn't even designed for that?

The PDF is at https://development.bellevuewa.gov/UserFiles/Servers/Server_4779004/File/pdf/Land Use/19-105108-LP.pdf

Regards,

   A Long-Suffering Customer (yeah, I was bit by that slowdown bug too.)

Thank you for you help!

A customer who is using Nitro Pro 12.5 has noticed that when using the program to save/print a PDF, the extension is being saved as a .20 file. I have noticed that if you don't specify the file to be saved as a PDF but add .pdf in the file extension it will then save as a .pdf.

Has anyone noticed this behaviour at all?

The .20 file seems to be able to be opened in Adobe Reader but not Nitro.

Any assistance would be appreciated!

Thanks,

Chad

The problem is so many of the words have extraneous spaces in them, and I have to manually re-group the words.

Examples of words I need to manually correct:  "b rake", "br ake", "bra ke", "un it", "ou t", "ope n", "supp ress"

I saw one thread in the community citing this issue.  The response referred to OCR settings in the user guide.  The Nitro Pro settings were already set as advised. I noticed OCR→Recognition→Qualty = medium, so I changed it to High & re-converted.   There was no appreciable difference in the conversion output.

Here are relevent app settings:

• Conversion
  • Advanced recovery
    • All text
    • language = english
    • automatically OCR image-based docs
• OCR
  • correct image skew - checked (I have no graphics beyond table lines)
  • Fixed threshold - unchecked
  • detect text orientation - unchecked (all text is horizontal, L-R)
  • Recognition
    • language = english
    • quality = high
  • Output
    • use system font based recognition - unchecked (all fonts seem to be embedded in the PDF)

I'm using Nitro Pro 13.16.2.300

I would like to know how to compare pdfs using command line to integrate with test automation scripts?

Thanks!