Printing Latest Topics

PDFs are Printing Slow on Nitro Pro v13.16.2.300

Thu, 14 Jan 2021 17:45:56 +0000

Hello,

One of our users is having issues printing PDF files that have double-digit pages. When it sends the print job, it crawls by printing 1 page at a time after a few seconds. Also, at time a Timeout error will be given and fail to print. The same documents are printing at normal speeds on Adobe Reader. Is there a setting that we can change to help aid this issue?

Nitro Pro 13.31 Keep Crashing when print using Canon printer

Thu, 14 Jan 2021 03:34:28 +0000

Nitro Pro Keep Crashing when print using Canon printer

We are using Latest Version: 13.31.0.605

It crash even after we tried to re-install it

Nitro PDF printer

Tue, 19 Jan 2021 10:20:19 +0000

I just got Nitro Pdf 13 pro. its properly working but i am unable to install nitro pdf printer driver. please guide on this

Printing to Nitro Pro from Virtual Machine

Fri, 15 Jan 2021 20:58:39 +0000

I have Nitro Pro 13 installed on my Windows 10 Enterprise machine. I'm running Windows XP in an Oracle VM Virtual Box on the same machine. Is there any way to allow the Virtual Machine to print to Nitro Pro in this situation?

Primo PDF 5.1.0.2

Fri, 15 Jan 2021 03:00:42 +0000

For the last several years I have followed this procedure about 20 times a day

Open 30+ page *.docx document in Microsoft Word (Office 365)

File > Print

In the Printer setting select Primo PDF (V 5.1.0.2)

In the Pages settings type in 2-5, 24, 26-27

Click Print

Primo would open

Click on Safe As PDF

A Save as Window appears

Select a location to save the pdf document and give it a name

Go to the saved PDF and email the 8 page document.

As of Tuesday afternoon, the saved PDF does not include pages 26-27.

I tried typing in 2-5, 24, 26, 27 (coma instead of dash) but it didn't help.

I tried using Microsoft Print to PDF instead of Primo PDF

I made sure I was logged in to my Adobe Creative Cloud Account then selected Adobe PDF and got an error message

Our IT people spent an hour investigating without any resolution and suggested the problem was due to

Pages 26 and 27 are landscape

All the other pages are portrait

The IT person could not see any recent updates to Windows 10, Adobe Acrobat DC, Primo, Microsoft Office 365 or the printer drivers

Why did this work for the last several years and suddenly stop yesterday?

There has been no changes to the Word document for over 12 months.

What do we need to do to fix the problem?

I've figured out a work around but it's much more time consuming:

pdf the entire document

Open in Adobe Acrobat DC

Delete the pages I don't need

Resave the document

Thanks in advance

Cathy

Falsche Zeichen in Nitro Pro

Tue, 12 Jan 2021 16:09:41 +0000

Hallo Zusammen,

erst einmal ein gutes neues Jahr 2021.

Beim Aufrufen eines Dokumentes mit Nitro kommen kleine viereckige Kästchen mit auf den Bildschirm. Diese werden auch mit ausgedruckt.

Kann mir da jemand helfen???

Vielen Dank !!!

Hello everybody,

first of all a happy new year 2021.

Seitenitro.png

When opening a document with Nitro, small square boxes appear on the screen. These are also printed out.

Can someone help me ???

Many Thanks !!!

i cannot print from word using nitro

Mon, 11 Jan 2021 09:24:20 +0000

when i want to convert word document to pdf,i get this error dialogue box " No creation process"

i have read all threats about how to fix this and still can't work

printer and printer settings miniscule in Nitro Pro 13.31.0.605

Fri, 08 Jan 2021 20:27:46 +0000

I noticed when I downloaded the Nitro Pro 13.31.0.605 update that when I click on File>Print, the printer name and settings are miniscule (one has to get within a few inches of the screen to make out what they say) and the preview of the page one would be printing is extremely small. The release notes indicate that *.605 improves print preview for those with high DPS scale settings (is I believe how it was stated). I have a laptop that came with UHD, but Windows makes it standard FHD. I don't have an external monitor that has higher resolution than FHD and it has the same issue when I view the Nitro Pro file opened on it as well. Anyone else having this problem? If I open a Word document in Word and do the same thing, everything is standard size and not miniscule. I have another laptop that is "only" FHD, and I do not have this issue using the same *.605 Nitro Pro release.

I don't know if I could reinstall the 13.30.2.587 release to see if I have the same problem.

error 401

Thu, 07 Jan 2021 14:16:54 +0000

I am getting error 401 every time I try to open a pdf. Please assist. It really affects usage.

Thank you

Print with HP OfficeJet Pro 8600 problem

Mon, 04 Jan 2021 01:01:47 +0000

Printer HP Officejet Pro 8600; W10 64;

Problem, print PDF with NItro Pro the first page don´t print. Using another PDF APP (Acrobat), print without problem.

Somebody have the same problem?

Nitro Pdf Creator (Pro 12) - Non stampa i file in PDF

Fri, 25 Dec 2020 16:43:36 +0000

Buongiorno, sono Francesco

ho dovuto reinstallare il programma Nitro Pro 12 (versione 12.16.3.574). Quando lo reinstallato o avuto la versione in inglese, mentre io utilizzavo quella in italiano. Inoltre, quando da Word o da altro programma mando in stampa il file la stampante Nitro Pdf Creator (Pro 12) non mi crea più il file in pdf come faceva prima, ma invia in stampa il file con estensione .doc .

Chiedo pertanto, se con gentilezza mi potrebbe aiutare a:

1) sapere come scaricare la versione in italiano di Nitro Pro 12 (versione 12.16.3.574).

2) Come risolvere il problema che Nitro Pdf Creator (Pro 12) non mi stampa più i documenti in pdf.

Vi chiedo un aiuto altrimenti sono costretto a cambiare il programma che uso con un altro.

Grazie infinite a chi mi vorrà dare aiuto.

Hello, I'm Francesco

I had to reinstall the Nitro Pro 12 program (version 12.16.3.574). When I reinstalled it or got the English version, while I was using the Italian one. Furthermore, when I print the file from Word or another program, the Nitro Pdf Creator (Pro 12) printer no longer creates the pdf file for me as it did before, but sends the file with the .doc extension to print.

Therefore, I ask if you could kindly help me to
1) know how to download the Italian version of Nitro Pro 12 (version 12.16.3.574).
2) How to solve the problem that Nitro Pdf Creator (Pro 12) no longer prints my documents in pdf.

I ask you for help otherwise I am forced to change the program I use with another.

Thank you so much to those who want to help me.

Print to PDF not working

Fri, 18 Dec 2020 16:38:47 +0000

Hello,

We installed NitroPro PDF 11 on a machine and when we go to Print to PDF using Nitro, the task becomes stuck. Is there anyway to fix this?

Please view screenshot of where it is getting stuck.It seems to be getting stuck on the exporting of the PDF.

https://imgur.com/x2gC3fr

Thank you,

Some Text Boxes are Blacked out when printed with 13.26 build

Wed, 25 Nov 2020 08:53:47 +0000

we have this same issue with nitro pro 13.26.3.505.

parts of the pdf are printed black when this is not the issue in adobe.

Printing to PDF in AutoCad - Poor Quality

Wed, 16 Dec 2020 05:30:34 +0000

When printing to a pdf from autocad, the linework and text is very poor. Zooming in reveals pixeled curves and text.

Using true text. Text is set in the properties to be printed as text, not graphics.

Conversion quality is set to Print Ready (larger file size)

When I print using the DWGtoPDF printer that comes with autocad, I get perfectly clear and crisp lines and text (and text is editable). But it doesn't handle solid fills and hatches as well at Nitro, so I need to get Nitro working.

I was using Nitro 10 with no issues up until today. Thought an upgrade to 13 would help, but there is absolutely no difference.

Printers not showing up

Mon, 07 Dec 2020 18:29:06 +0000

None of my network printers are showing up when I try to print. I get all the other options, like Microsoft Print to PDF, One Note, etc. I've tried the following:

Uninstalling\reinstalling Nitro

Restating the print spooler

Reinstalling my printer

Restarting the computer

Any idea?

Powerbuilder with Nitropro - unwanted defaults

Tue, 01 Dec 2020 19:00:53 +0000

Hi Nitro - just started using Nitropdf with latest Appeon Powerbuilder. I got it to make a spooled file ok, which was a major breakthrough for us on Windows 10 (upgrading some older OS's). However there's some behavior I need to be able to modify/suppress. I have a screenshot but I can't upload a .jpg here it looks like; I don't have it on a url anywhere so descriptions will have to suffice:

1- as soon as it hits the Powerbuilder "PrintOpen()" command, it throws up the Nitro spooling window. PrintOpen() takes an argument TRUE/FALSE that is supposed to be able to suppress a printer selection window, and feeding it like so PrintOpen("jobname", FALSE), it does suppress the Windows printer selection window, but still throws up the Nitro spooler. As this is all run from an automated batch job, we can't have a spooler window popping up and hanging up the job. How to bypass?

2- along with spooler window, a default file ("powerbuilder.pdf") is set up in the spooler window which I take it Nitro is grabbing from the app name. This is no good as a) we need our own specific file names and b) it is auto-saving the above default file name to the c:\windows folder. Can't have this either. We need to be able to feed Nitro our filename and location programmatically and have it take it.

Please advise on how I can remedy 1 & 2 above. Note that I am having to run Powerbuilder as administrator in this test box (Windows Server 2019 in this case, other boxes will be Win 10 or Win 2016), which makes a diff. When I don't run PB as admin, Nitro spooler window on save gives me "file locked" error. So I've solved that at least. Thanks much!

printing a fillable form

Mon, 23 Nov 2020 13:06:44 +0000

On the fillable form there is a button that will clear the form when you want to. When I go to print this form it also prints this button. Does anyone know how to stop this button from printing?

Error Printing to PDF from Nitro Pro 11

Thu, 19 Nov 2020 20:31:02 +0000

Hello,

A client I am assisting is having issues printing to PDF using the Nitro Pro 11 Printer. They are able to print to PDF using the built in Microsoft PDF printer. I suspect that their product (which is end of support) is not playing nice with a recent windows update. Versions are as follows:

Nitro Pro 11 - 11.0.7.425

Windows 10 Pro (20H2) - 10.0.19042

The following has been tried:

-stopping print service, emptying relevant spool folders, restarting print service

-deactivating product, removing product, reinstalling product, reactivating product

-uninstalling and reinstalling the Nitro Pro 11 Printer

We are able to use the application to convert files to PDF, so the issue lies with the print function. I have read several posts on this forum and most of the troubleshooting amounts to what is listed above. Nothing has worked so far. Any assistance is appreciated, and it would be nice to know the underlying cause as I don't want to recommend the client purchase the upgrade to Nitro Pro 13 but then it still doesn't work. Our next step is a system rebuild, but would like to avoid that also. Thanks in advance.

Setting a save location

Tue, 01 Oct 2019 15:27:23 +0000

I am using NitroPDF version 12.16.3.574 It always wants to save a new PDF in the Documents folder where my earlier version of Nitro saved to the last used location. If I'm doing several prints, it gets very tedious to have to navigate back to the correct place.

I found the option in the Preferences to check the box "Always save the last locations ..." and checked it and still will not go to my last location, just always goes to Documents.

Is there another setting somewhere that I missed? Thanks

Nitro 12 kein Drucken mehr in Edge und sonstigen Microsoft Produkten

Thu, 12 Nov 2020 16:48:07 +0000

Hi, ich habe seit geraumer Zeit das Problem, dass ich keine PDF mehr mit Nitro erstellen kann. Weder im Internet Explorer noch im Microsoft Edge. Auch unter Firefox ist kein Drucken bzw. PDF erstellen möglich. Dieses Problem hatte ich schon einmal, nach der Neuinstallation von Nitro war dies dann für kurze Zeit behoben. Nun habe ich aber keine Lust ständig das Programm neu zu installieren. Auch eine Neuinstallation der PlugIns über die Einstellungen in NitroPro brachte keine Besserung. Kann mir jemand nen Tipp geben? So ist das Programm für mich teuer gekauft und nutzlos

Leider kann ich meine Version auch nicht wie damals beim Kauf versprochen auf die Version 13 Upgraden.

Hi, I have had the problem for a long time that I can no longer create PDF with Nitro. Neither in Internet Explorer nor in Microsoft Edge. Printing or creating PDFs is also not possible under Firefox. I had this problem before, after reinstalling Nitro it was fixed for a short time. But now I don't feel like reinstalling the program all the time. Even reinstalling the plug-ins via the settings in NitroPro did not bring any improvement. Can someone give me a tip? So for me the program is expensive and useless

Unfortunately, I can't upgrade my version to version 13 as promised when I bought it.

PDF failed to initialize (incorrect parameters)

Wed, 04 Nov 2020 15:01:22 +0000

following error appears when I try to print to pdf. Windows 10. This happends only when the option of protected by password for editing is activated.

PDF failed to initialize (incorrect parameters): ps2pdf -sDEVICE=pdfwrite -dNOPAUSE -dNOSAFER -dAutoRotatePages=/PageByPage -dPDFSETTINGS=/screen -sOwnerPassword=1 -dEncryption=3 -dKeyLength=128 -dPermissions=,3900 -dCompatibiityLevel=1.4 -sstdout=C:Users\name\AppData\Local\Temp\jjsfd4ka -sOutputFile=C:Users\name\AppData\Local\Temp\jjsfd4ka.40g

Any idea?

Could not send request

Mon, 09 Mar 2020 16:14:19 +0000

We are getting the above error when we try to print. We are using terminal service. We had no issue on our test server but we cannot print n our production server. Can anyone help?

Thank you.

Bob

Not printing the edits I made

Tue, 20 Oct 2020 16:53:40 +0000

When I edit a new Pdf and then print it does not print the changes I made, the documents come out blank, I have also try saving it before printing and it does not save the changes I made.

Please help.

Thank you

Yadira

Nitro won't change paper size when printing to xerox, scales page as if printing on wrong size

Wed, 11 Mar 2020 20:33:36 +0000

A year ago our office had an issue with printing the correct paper/scaling from Nitro Pro 12 [current update] to our Xerox WorkCentre: Nitro wasn't recognizing changes in paper size under Printer Properties. This resulted in the pages being printed on the paper selected under the "printer properties">"Paper:" dropdown menu, but scaled as if they were set to the paper size nitro thought they were. The solution to this was simple: change the "Original Document Size" in the print driver to "Mixed Size" (Printer properties>Paper>Other Size>Original Document Size) and Nitro was able to recognize changes to the "Output Paper Size" (the dropdown menu next to the "Paper:" field under Printer Properties/Printer Preferences).

We recently upgraded to Windows 10, and unfortunately a bug in the driver has forced us to switch from our Workcentre's device-specific driver to Xerox's Global Print Driver. Now the same issue is happening with the Global Print Driver, only changing the Original Document Size in the driver to "Mixed Size" doesn't let Nitro recognize changes to the "Output Paper Size," so we're back at square one.

The obvious workaround is to manually set the paper input AND output sizes in printer properties under the advanced size settings. This would be fine if the extra steps involved didn't frustrate half my users and confuse the other half. Is there any way to force Nitro to use the printer's output paper size?

As a side note, no other program seems to have this issue forcing the correct paper size in the printer's driver, tested with several MS Office programs, Adobe Acrobat Reader, Firefox and Chrome.

Nitro Creating Reduced File Names - Autocad

Wed, 29 Aug 2018 14:04:16 +0000

I'm trying to print to Nitro PDF from Autocad, but the auto-populated file name is only 6 characters long regardless of the file name of the AutoCAD document. This is a big time waster as my AutoCAD file names are > 20 characters and to type each one by hand is frustrating. Is there an option somewhere to change this?

Thanks,

Ray