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Showing content with the highest reputation since 03/24/2019 in all areas

  1. 1 point
    I downloaded and installed the latest Nitro Pro version, 12.12.1.522. So far it's not crashing / shutting down after I edit a text box, so there's that. If it starts happening again, I'll check back in here. >>>> However, the bug where "every time I click on the text box to make a change, ALL the lines in the text box move closer together" is still happening. >>>> One suggestion: it would be nice if Nitro Pro had a "check to see if there is a newer version available" button in the "About Nitro Pro" dialog box. It would be certainly more useful than the "Legal Notices" or "Deactivate" buttons current there ....
  2. 1 point
    Hello - My Nitro Pro recently upgraded from 11 to 12. I have a license for the former. My serial # does not work on the new version. I was very satisfied with version 11 and have no reason to upgrade. Whatever help you can provide would be appreciated. I am retired and am reasonably computer literate. However, I can't seem to solve this problem.
  3. 1 point
    Hey Steven, thanks for the tip on that. It seems to have worked! By right clicking on the page icon I can define the orientation and then the page size just as I had wanted to do. I think you may have given me the solution I have been looking for. Cheers. Don
  4. 1 point
    Nitro Support provided me with links to Nitro Version 12.10.1.487 which solved the problem. They recommended the following direct links for installing 12.10.1.487: x32 http://install.nitropdf.com/professional_12101487/en/burn/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12101487/en/burn/nitro_pro12_ba_x64.msi They may have a different version now but the above links fixed my problem and the case was closed. Hope it helps. Curt G.
  5. 1 point
    +1 on that idea. The stock request is pretty lame.
  6. 1 point
    I recently upgraded to Nitro Pro 12, and noticed the print button was relocated to the bottom. I love the program, but this move was infuriating enough to warrant creating an account in order to complain. Please include an option to move the button to the top, or relocate the button to the top. It's currently only partially present on my screen, meaning I have to scroll and click in order to print. Something this asinine manages to upset me every single time, because it's such a silly decision to have made. Yes, I understand I should "think before I print," but none of those options are relevant for my use case when I'm trying to print a document. I have already exhausted those possibilities *prior* to reaching the Print option.
  7. 1 point
    Hi, I am wondering if there is a way to not have a signed document attached to the notification email. After a client signs a document, they receive a confirmation email with that document attached and for security reasons, we would really like for that to not happen. Is there an option we can check off? Thank you, Anya
  8. 1 point
    Why is the Print Button on the bottom. I have to page down every time I need to print a PDF. This is a waste of time. I have seen no other program with their porint button on the bottom!
  9. 1 point
    I've got the same problem.. It wasn't always like this but has been so for awhile. I just don't have time to maneuver the complicated user account sign-in community forum to report it. I have been using an old Brother MFC-7820N for 11 years.. Been working great until I broke the hinge on the ADF recently.. Just setup a new HP Color LJ Pro M281fpw and it has the same exact problem.. I hit the "PDF From Scanner" button from Nitro's PDF menu and I get a poor quality scan.. I create a profile with the exact same scan settings as the default and it works fine. I get a nice quality scan but I have to open the PDF menu and choose the profile every time.. This is too time consuming. I would like to know how to adjust the default scan profile settings.. 99% of the scanning I do is grayscale, 300dpi so I need to set the default scan to do this.. This wasn't a problem in earlier version of Nitro Pro but since upgrading to 11 or since the interface was changed to resemble a Microsoft Office ribbon bar it's been a pain in the butt to use for scanning. Where do I change the settings for the default scan profile? If I can't fix this I'm going to search for alternate software for scanning. I've been a Nitro Pro user for 15 years. I've uninstalled and reinstalled NitroPro and it doesn't address the problem. Nitro 11.0.7.411 Bryan
  10. 1 point
    I think I'm done persevering with Nitro. The product used to be great, but all these little issues keep adding up, and the lack of response from support is really the last straw. A PDF program that constantly freezes, has issues with standard fonts and resets custom settings to default without rhyme or reason just isn't worth the money. These are all problems being experienced by many different users, in different work environments, and probably, different countries. Therefore these issues are surely with the product, not the end user. It's really a shame that I'm now looking at a different PDF provider, because I used to tell anyone who would listen how great Nitro was. Now I tell them to avoid it like the plague.
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