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    • Laura L.

      License Activation Portal   12/21/2017

      UPDATE: We are happy to announce that we have published a License Activation Portal on our GoNitro Support page: www.gonitro.com/support Please use this tool for activation issues, such as Error -23, before logging a Support Ticket or posting on the Community Forum.  Please be aware that this License Portal is to be used only by our Online/single users, not by our Business/Enterprise customers.

Leaderboard

  1. Steven Zakulec

    Steven Zakulec

    Power User


    • Points

      3

    • Content count

      447


  2. Joerg

    Joerg

    User


    • Points

      3

    • Content count

      1


  3. Rhyan

    Rhyan

    User


    • Points

      1

    • Content count

      2


  4. NitroProPro

    NitroProPro

    User


    • Points

      1

    • Content count

      2



Popular Content

Showing most liked content since 04/24/2018 in all areas

  1. 3 points
    Hi Alex, I would like to support Rene on this behalf. Since a while the auto-turning function of landscape pages within a multi-format document doesn't work when printing. I know that this was already working in past ... At the moment this is very anoying us. We have a lot of big multi-format pdf documents to print, where portrait and landscape pages a merged together. Now we have to search the document for any landscape pages to print them separately. And this is a high time consumption process if you have documents of about 150 to 200 pages. My current version is: Nitro Pro 11.0.7.425 So please give that issue a higher priority to fix! Cheers Joerg
  2. 1 point
    Here's what I have in my copy of Nitro 11 for Page Number Footer: Page $PageNo[1] of $TotalPages
  3. 1 point
    Just a follow up to my initial post. After a lot of failed attempts, we did finally get Nitro Pro installed. Similar to what bmorris570 indicated in their post we had to roll back the Dell machine in question to the factory configuration in order for the install to work. I am in the process of reinstalling all the other software again. The support we got from the Nitro team was much appreciated. In the end, it did not provide an easy solution to solve the issue, but they made many suggestions and invested a good bit of time in the effort for someone who had not yet purchased the software. We are still evaluating the software, but we will most likely go ahead with the purchase. We are only looking at 3 licenses to start. It seems to be a very good alternative to Acrobat for the price. Thanks again to AllainU and the rest of the Nitro support team.
  4. 1 point
    Thank you, @Mario K.
  5. 1 point
    If you've done the repair install, make sure you're on the last released version of Nitro 8, which can be found here: http://kb.gonitro.com/knowledgebase#/search/sunset/000001632 (You probably want the 64 bit link).
  6. 1 point
    Hi, It use to work, but for a long time, but now any page that is in landscape will not be printed correctly. I have multipages and a few of them are in landscape, the printer will only print in horisontal, this have been an issue for some time, but in earlier versions I did not have this problem.
  7. 1 point
    Just wanted to update this post with the solution I received. This solution may change in the near future with updates to the software but for now this is how I got cloud options and user sign-in to appear in the Nitro App. When editing the .msi file in Orca, as mentioned in the deployment guide, there is a setting in the "Property" section called "CLOUDENABLE". By default it is set to 0. Changing this to 1 will make Nitro install with the cloud options available. As far as I know there is no way to turn this on after the software is installed. It has to be done by the installer. Also, despite what I was told you cannot just install over an old install to enable the cloud. I've had to uninstall and reinstall to get it to work.
  8. 1 point
    Hi @Laura L., Thank you for your help. Yesterday one of the Customer Success and Support Representative made changes to my serial number and they told to activate again. And it solved my problem. Thanks
  9. 1 point
    Hi All, I am using Nitro Pro 11.0.7.425 and am having the same printing issue of not being able to print landscape. The preview comes up in landscape, but the actual print comes out portrait with about three inches of the document missing, with a bunch of blank space at the bottom. I cannot submit a support ticket because I have not purchased yet. I currently have 11 days left on my trial. This issue is super basic, so I hope it should be an easy fix. I do not want to purchase the software if I am not able to print landscape. I have really liked Nitro so far, I use PDF's for mechanical and technical drawings, manufacturing tracking, and various documents that need signatures, edits, and redaction (love this feature by the way! Much better than printing, sharpie-ing out, scanning, and saving). Any help on solving this issue or providing a workaround would be appreciated. I have been manually opening finished PDF's in Adobe Reader to print, but this is not ideal as it slows me down. Shout out to the Nitro Team for their continued support. I've been browsing the forums looking for an answer before posting, and you guys are pretty proactive. Thanks -Kay
  10. 1 point
    @AllainU, Thank you. That worked.
  11. 1 point
    This isn't a resolution to the problem and Nitro Pro should be embarrassed that they put their staff in a position where they cant provide a resolution, or even a potential date for resolution, for a problem that was created by their software update. This is causing users lost productivity (I sure Nitro remembers that strange group of people, you know, customers, those people & organisations who pay your bills and make you profitable) - like others I have been using Nitro Pro for some time and don't want to use Adobe, but the impact of this error on productivity (and printing costs) may mean I will be forced to Adobe
  12. 1 point
    When you go to the Print menu, "Print Current View" is in the dropdown menu under Copies. The default text there is "Print All Pages"- click on that, and one of the options is "Print Current View". There is not an option in Nitro to print grayscale- you would need to go to the printer properties link underneath the printer name, and select it from there. If your printer doesn't offer that option, then you're unfortunately not able to do grayscale printing. Hope that helps a little.
  13. 1 point
    Thank you Mario, appears to have solved the rotation problem.
  14. 1 point
    I would like to remove that part of the dialogue as well. It appears on my HP Pavilion laptop, but weirdly doesn't appear on my Desktop computer - on my Desktop the dialogue appears without the added options. I would prefer not to have them. It is more than simply an aesthetic problem. It pushes the actual "Print" button below the bottom window horizon, and the interface does not make it easy to scroll down to find the button in order to print.
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