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Showing content with the highest reputation since 09/22/2018 in all areas

  1. 1 point
    I figured out how to fix this. Because it was originally a file made in Adobe, it must be edited in Adobe. However, thinking about it, it may be possible to edit in Nitro Pro. I went through each bookmark/link and edited the zoom level/format. It was set at custom but I changed it to "inherit zoom". This prevents the info message from appearing in Nitro Pro.
  2. 1 point
    Thanks to all that replied. We ended up upgrading her. I will ask that this be closed now. Thanks cathy
  3. 1 point
    I have this problem as well, the evidence of insurance card shows up with text mangled. David
  4. 1 point
    When printing from Adobe Acrobat there is a custom scale option we use to print A1 documents on A3 paper, we simply set it to 50% and everything prints as it should. With Nitro our only option is expand/fill to printable area which doesn't scale the plot correctly. I'm sure there are a lot of people out there besides us that require properly scaled prints? Are there any plans to add this as a print scaling option? Very basic and very useful, also available in pretty much all softwares that manage drawings in one way or another.
  5. 1 point
    Hello, I'm switching PCs and experiencing trouble when dowloading using this link: https://community.gonitro.com/topic/4406-install-failing-nitro-pro-11-on-surface-pro/ Also tried these steps 1. Clear the Temp folder. 2. Use the clean-up utility and/or the Microsoft FixIt tool. 3. Reboot the machine. 4. Manually check for left over registries from Nitro Pro. 5. Use the installer below: Nitro Pro Direct Installer as well as this http://kb.gonitro.com/knowledgebase#/search/install fail/000003265 Nothing seems to work! Please help!
  6. 1 point
    I have Pro version 11 and it kept constantly freezing on me so I intended to uninstall it and re-install it. I used the Nitro clean up tool but forgot to deactivate my copy before I did the clean up - I don't know if that matters or not. So I restart the computer, go to the webpage to deactivate/re-activate, put in my serial number, click Deactivate and get a pop up that say "Sorry. You may only deactivate 0 devices." I have no idea what that means and no idea now what to do. I don't have VIP service so they won't reply to me. Any ideas?
  7. 1 point
    I have 2 computes one laptop and desktop, I successfully installed on laptop, however on desk top I am getting this error message after deactivation and activation with new serial number 234600-xxxxxx-xxxxxx. Now I have expired trial mode, how to activate Nitropro12 Can you help me Madan Ganti
  8. 1 point
    Hey Steve, My version of Windows did not provide me a change option in the Control Panel but your second choice to reinstall worked perfectly. Thank you very much!

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