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If you've done the repair install, make sure you're on the last released version of Nitro 8, which can be found here: http://kb.gonitro.com/knowledgebase#/search/sunset/000001632 (You probably want the 64 bit link).

Just wanted to update this post with the solution I received. This solution may change in the near future with updates to the software but for now this is how I got cloud options and user sign-in to appear in the Nitro App. When editing the .msi file in Orca, as mentioned in the deployment guide, there is a setting in the "Property" section called "CLOUDENABLE". By default it is set to 0. Changing this to 1 will make Nitro install with the cloud options available. As far as I know there is no way to turn this on after the software is installed. It has to be done by the installer. Also, despite what I was told you cannot just install over an old install to enable the cloud. I've had to uninstall and reinstall to get it to work.

Hi @Laura L., Thank you for your help. Yesterday one of the Customer Success and Support Representative made changes to my serial number and they told to activate again. And it solved my problem. Thanks

Hi All, I am using Nitro Pro 11.0.7.425 and am having the same printing issue of not being able to print landscape. The preview comes up in landscape, but the actual print comes out portrait with about three inches of the document missing, with a bunch of blank space at the bottom. I cannot submit a support ticket because I have not purchased yet. I currently have 11 days left on my trial. This issue is super basic, so I hope it should be an easy fix. I do not want to purchase the software if I am not able to print landscape. I have really liked Nitro so far, I use PDF's for mechanical and technical drawings, manufacturing tracking, and various documents that need signatures, edits, and redaction (love this feature by the way! Much better than printing, sharpie-ing out, scanning, and saving). Any help on solving this issue or providing a workaround would be appreciated. I have been manually opening finished PDF's in Adobe Reader to print, but this is not ideal as it slows me down. Shout out to the Nitro Team for their continued support. I've been browsing the forums looking for an answer before posting, and you guys are pretty proactive. Thanks -Kay

This isn't a resolution to the problem and Nitro Pro should be embarrassed that they put their staff in a position where they cant provide a resolution, or even a potential date for resolution, for a problem that was created by their software update. This is causing users lost productivity (I sure Nitro remembers that strange group of people, you know, customers, those people & organisations who pay your bills and make you profitable) - like others I have been using Nitro Pro for some time and don't want to use Adobe, but the impact of this error on productivity (and printing costs) may mean I will be forced to Adobe

Hi Alex, I would like to support Rene on this behalf. Since a while the auto-turning function of landscape pages within a multi-format document doesn't work when printing. I know that this was already working in past ... At the moment this is very anoying us. We have a lot of big multi-format pdf documents to print, where portrait and landscape pages a merged together. Now we have to search the document for any landscape pages to print them separately. And this is a high time consumption process if you have documents of about 150 to 200 pages. My current version is: Nitro Pro 11.0.7.425 So please give that issue a higher priority to fix! Cheers Joerg