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Hello, I'm switching PCs and experiencing trouble when dowloading using this link: https://community.gonitro.com/topic/4406-install-failing-nitro-pro-11-on-surface-pro/ Also tried these steps 1. Clear the Temp folder. 2. Use the clean-up utility and/or the Microsoft FixIt tool. 3. Reboot the machine. 4. Manually check for left over registries from Nitro Pro. 5. Use the installer below: Nitro Pro 11.0.8.470 Direct Installer as well as this http://kb.gonitro.com/knowledgebase#/search/install fail/000003265 Nothing seems to work! Please help!