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I'm trying to edit a specific PDF file that was working fine the other day. However now when ever I zoom in, click Edit and click anywhere on the document, it immediately closes and brings up the crash report. I've already run a reinstall and repair on the programs, restarted everything and started from scratch with the document but nothing is working. System info Windows 7 x64 Version: Nitro pro 12.1.0.195

I have been using NitroPro for several years and have been pretty happy with it. But, sometime ago ver 10 started freezing up every couple of minutes while working on a PDF. It would just hang for a few seconds to a few minutes. Occasionally it would just crash and I would lose everything. So much for productivity. SO, today I decided to upgrade to 12 hoping the issue would be fixed. NOPE! Same issues. I tried to email support, but since I did not purchase the $59 support package I was referred to the Community Forum/Knowledge Base. Which, is heaping on the ole frustration level at this point. Not sure who can help me, but if a Nitro Support person happens to come across...please contact me on how to fix this issue or refund my purchase of version 12. Thank you.