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Showing content with the highest reputation on 09/30/2019 in all areas
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1 pointI am having the same problem. I ordered the 13 upgrade, got the email notice to download trial, did so, then followed cleverbridge instruction to activate license, which was successful. Nitro pro opens, but when I attempt to do anything, like create a pdf from Word, or open a prior PDF saved on computer, it crashes, and asks if I want to send a report. I sent one. Running on a lenovo with windows 10, 64 bit. Leon
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1 pointIf I can't get this to work...is there a way to revert to Pro 12 so I can get some work done???? If so, please send me the information on how to do it...Thanks! Crashes whenever I try to open a previous Pro 12 document but not the ones downloaded with the upgrade...go figure??
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1 pointI upgraded from Nitro Pro 12 to 13 this afternoon. Since then I have not been able to open any of my PDFs. That includes those from clients and those created with Nuance PDF Pro. I am uninstalling 13 and reinstalling Nitro Pro 12. I did not purchase the support package. How will I be informed that the buggy initial release of Nitro Pro 13 had been fixed? Rick James
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1 pointI have a couple of support tickets out there since yesterday. Keeps crashing and no support.00209212.
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1 pointI have the same problem. I have been using Nitro Pro for years and with Nitro 13 I cannot open a single PDF on my PC. I also need Nitro 12 back so I can get some work done.
