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Showing content with the highest reputation on 10/16/2019 in all areas
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1 pointSince upgrading to Nitro Pro 13, all attempts to create a PDF from scanner have failed with the error message, "Image_001.bmp failed while being created as PDF." I have uninstalled, rebooted, and reinstalled with patch level 13.2.3.26. Error still occurs. On Windows 10 and using an HP OfficeJet Pro 8625. Need a resolution or I'll need to revert to Nitro Pro 11 since creating a PDF from a scan is the most frequent function I use.