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Showing content with the highest reputation on 05/28/2020 in all areas

  1. Hi Philip, Our problem turned out to be our Virus software flagging a critical component of Nitro which is "Nalpeiron Licensing Services". This file loads at startup and tells Nitro that you have a licensed copy of the software during launch. Since our Virus software was flagging it, it would scrutinize this file every time Nitro was launched, slowing the load WAY down. It was very frustrating. We were able to tell our Virus software to ignore the file and voila! It opened swiftly again. Go to your running services (workstation) and you should see Nalpeiron Licensing Services running. Dis
    1 point
  2. Thanks for the quick response! I looked at several release notes too, to try to find this issue. Unfortunately, our users who have had this issue waited months to let us know about it. I have personally had it on my computer for many months. I have used my computer for testing in Acrobat Pro and 2 different versions of Nitro Pro so I had wrongly attributed my delays to Acrobat hampering things. I tried deleting a font dat file I learned of in a Nitro article in \AppData\Roaming\Nitro\Pro\12. That did not seem to fix this. As an example, earlier today I already had Nitro Pro op
    1 point
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