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Showing content with the highest reputation on 07/23/2020 in all areas

  1. 1 point
    I have already purchased Nitro and have my license number HOWEVER when I go through the steps to set up the Nitro Cloud account I NEVER receive the verification email. So I am stuck in limbo here. I have tried to contact Nitro BUT because I don't have a verified account I can not submit a ticket. No one answers the messages I leave on their phone number. I have even emailed their sales team and they told me to ask Cleverbridge who then sent me back to Nitro because Nitro is responsible for the email verification! I have paid for a product I can not use or find out how to use. Does ANYONE have any suggestions. I set up a cloud using my personal email address but it doesn't match my license and I need it for my work. I have been trying for days to get this issue solved. ?
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