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I have a user that is experiencing on and off issues with Nitro Pro PDF Ver 13. When converting documents the user will get either blank pages or pages that have the information on said document completely cut off or not there and only partial of the document is present. There is no consistent behavior as it is sporadic when it occurs. I have examples of what happens to a document and what the previous file looked like. Does anyone have any ideas what is causing this or how to resolve this issue?

I've just found a better way. 1. Click on the "Type Text" Button (under the "Home" ribbon) 2. Click in your document where you want the tick to go 3. Go to the top let of screen - you will be able to change the font and the size from dropdown lists. Change the font to "Webdings", change the size to whatever you want (18 works well for my purpose) 4. type lower case a for the tick, lower case r for an X (or you could just type an X of course....).