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Showing content with the highest reputation since 03/15/2021 in Posts

  1. I was thrilled at the release of Nitro Pro 13, but I am disappointed because from version 12 these are the main things that aren't in Nitro 13: -Automatic form recognition (present in competitors software) -Automatic update from the Nitro App (also present in competitors software). I would like to see these features added as soon as possible, because I think that are essential, especially the automatic update feature. Thank You.
    3 points
  2. Hello, I keep getting error code 401 when I try opening a PDF in Nitro Pro. The error message says, "An error has occured within our system. Please try again or contact support if this error persists". I click "Ok" on the error message and it lets me open the PDF but I need to click the "Ok" button every time I open a PDF in Nitro Pro. If I log out and log back in, the error message goes away for a day but comes back the next day. It is very frustrating. Any help would be greatly appreciated. Thank you.
    1 point
  3. I just upgrade to Pro 13 but still have same old problem. While my default email application is properly set to Microsoft Mail, each time I try to Share a document via email as an attachment, Nitro instead uses Microsoft Outlook. This occurs no matter what other default email application I select in Windows. Is there something wrong with me or is this another bug in the program that was not addressed. It is a big waste of my time each time I try to email a finished PDF document, and it is unacceptable to just have PAID of an upgrade that seems to be no upgrade at all.
    1 point
  4. Are there any workarounds to remediate this issue in full or in part (for example, using a third-party tool that performs thumbnail generation)? When visiting https://www.gonitro.com/nps/product-details/downloads, or in individual Release notes, what should we search for to discover whether this issue has been fixed? Is there a Goal Date for remediation?
    1 point
  5. Upon entering the activation key on the sites lookup tool, the system states that there are no activated installations. In fact, it states that I have 2 activations available. However, the desktop application does not allow me to activate using the same key provided to the activation portal. I cannot contact support through the normal means as the link to contact support for activation issues brings me back to the activation portal. Please contact me support. Thanks in advance.
    1 point
  6. We also would like to see the automatic form recognition - this is a key feature in Adobe and is disappointing that Nitro cannot do this.
    1 point
  7. Nitro Cloud would be perfect for my business except I cannot see an option anywhere for a checkbox when sending a document to be esigned. I do not mean the checkboxes on the pdf, they are already there. I mean checkboxes that can be checked by the recipient themselves while esigning.
    1 point
  8. I am reasonably sure that even after you save it, you cannot edit your own 'burned in' signature. I'll have to tinker.
    1 point
  9. I wanted to change some fields from mandatory to optional but when I clicked on the fields nothing happens and I cannot delete or drag and drop new fields. I had to log out of Esign and back in and reopen the template and then it would let me edit--there should be an editing icon in the task bar at the top!
    1 point
  10. Thanks. That seems to have worked - but the instructions on the webpage could make this clear how the update progresses.
    1 point
  11. If I want to move pages within a document, it appears to be a clumsy slow process. I am currently highlighting/selecting the pages then dragging them up the document via the thumbnail images on the left hand side. If you have a large document, this can take far too long. You should be able to select the pages you want to move; then go to the place you want to insert the pages; then click 'move here before / after this page (as with inserts I recollect which works this way).
    1 point
  12. Nitro - please add the automatic form recognition!
    1 point
  13. Hello, Its been over 2 years since this suggestion. My post in the product improvement forum has had 0 replies. It is imperative that you understand the world does not only deal in documents in English or other western non unicode languages. NitroPDF is good but without language support it becomes an unusable product. I can't even save a file when dealing with non english text. Please highly consider support for unicode languages. Without it I am unfortunately unable to renew my subscription. Thank you.
    1 point
  14. Hi, The documentation suggests that OCR s available for Chinese etc. but under my OCR choose language in Nitro 11.0.3 there are no options for Chinese *simplified or traditional) Japanese or Korean. Help, I need to OCR a Chinese document so I can get it translated.
    1 point
  15. There is an update on these features? I am interested more in the automatic form recognition. Thanks.
    1 point
  16. Agreed. Nitro does not handle SharePoint in a manor consistent with norms. Eg: it does not handle check-in & check-out on document libraries that 'require check-in/out'. For us this is a disaster! Better support for O365 is needed fast. I am getting other users refusing to use Nitro because of its lack of support for SharePoint. When you ask support about it they just say 'That's the way it works....'
    1 point
  17. I've been using Nitro for a while now, but recently I've needed to do something new and I'm wondering if there is a better way to do it. I used to manually add stickers to some documents and hand write a few fields (company name, product code, PO, and quantity). I'd then scan it and email it to the person it needed to go to. I was then able to create a stamp that I could put on the document before printing (therefore no longer needing the physical sticker), but I still needed to write the details and scan it. Lately I've been creating a text box and writing everything manually,
    1 point
  18. Hi there, As is obvious, the world does not only exist in English or other European languages. Pretty much every other major PDF product supports UNICODE languages. Can you advise a timeline of when you intend to support other (Non ABCD) languages? This affects usability, filenames in other languages can be opened in Nitro, but changes cannot be saved. Otherwise it is unfortunate that I may have to use your competitors software upon next renewal. Thank you.
    1 point
  19. 1 point
  20. Hello I just installed Nitro pro 12.16.3.574 and i created a custom stamp. When I put the stamp on the drawing the text inside the stamp rotates 90 degrees, it is a dynamic stamp. When you use another kind of stamp it works fine, it does not rotate. What is the issue
    1 point
  21. this has happened since I installed the latest version of Nitro. It seems to only affect docs that are in landscape more. The test seems to snap to align with the long direction of the page. It happens on every doc in landscape mode. For me, that is almost all my docs. I never had this issue with any previous versions. We have used nitro since version 8. the text rotates immediately when I stamp the doc. The outline does not rotate. just the text.
    1 point
  22. I am having the same issue. What is the work around? I am on version 12.16.3.574 Bruce Cincotta
    1 point
  23. Hello I have the same problem with the Nitro Pro 12. It is noticeable that stamps do the rotation only for scanned and OCR edited files. Digitally created PDF or files created with file "New" show the stamp correctly.
    1 point
  24. In adobe one can use javascript to create a fillable dynamic stamp. This would be a useful default feature. the stamp would be like a form, or can be filled in via a dialog box Thousands of accounting departments use this method with their paper flows. It would be great to have a digital version. Right now the only "go Nitro" option is to 'stamp' or 'quick sign' the image of a stamp and then use 'type text' to type in the info...fiddly, time consuming. not good.
    1 point
  25. It would be awesome if I could have a "signature request" template created that has standard message content, so that I don't have to copy and paste the same content into the email message body. This template could then be added onto any document that I want to send. The default is always to general for me to send to my clients. To further this request, I would also love to be able to have a template that I can tweak if I want to further personalize it. AND, the ability to choose the number of signors.
    1 point
  26. I like to have a vote options for new ideas, like and dislike option. When there are more ideas for Nitro Cloud you know what this community wants.
    1 point
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