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Showing content with the highest reputation since 05/05/2016 in all areas

  1. 5 points
    Whether I am typing text into a PDF or zooming or scrolling or whatever, the program pauses / hangs about every 5 minutes or less, the page I'm viewing will go slightly blurry and displays the little blue spinning circle in the center of the page while it is having its brain-fart which lasts for about 10 seconds before I can resume working. This isn't anything new.. It has been happening ever since I purchased the pro version. I'm using Windows 10. Any suggestions????
  2. 3 points
    For the default page view settings, I would like to have the Thumbnails window open by default. It would also be nice if the width of the Thumbnails window would default to either a certain specified width or to the most recent width set by the user.
  3. 3 points
    Question #1: When you select print and choose your print options under Page Scaling and for example 'shrink to fit printable area' or 'Use PDF page size to select paper source', how come those settings clear after you print the page? Is there a way to keep those settings in place and not check the box every time on a new print job? Question #2: After a you print a pdf, is it possible to have the print preview window automatically go away and back to your document you were working on, this would save a lot of extra clicks if you're doing document printing.
  4. 3 points
    I am having the same problems. I agree with Scott Stone. Who else agrees?
  5. 3 points
    I have the same problem. I have a paid annual subscription through 10/30/17. You cannot arbitrarily cut off a subscription to software that I have already paid for. Right now the software is useless as I cannot edit or markup pdfs which is a necessity for my legal practice. This issue should be rectified immediately by your company and not "as time permits" as was stated in the ticket response I received. I have paid your company an annual subscription for two years, under the premises that we would be get upgrades as part of that. Why would I have paid $99.95 per year for Nitro 10 if I was going to have to pay $159 for Nitro 11. I could have purchased Nitro 10 for less than the $199.90 I already paid. This needs to be rectified immediately. Either (a) I should be permitted to upgrade to Nitro 11 as part of my annual subscription or (b) I be given a serial number to activate Nitro 10 and be issued a refund for the cost difference between the $199.90 and what it would have cost to purchase Nitro Pro 10, as it was certainly less than $199.90 given that Nitro Pro 11 is only $159.00. This is no way to do business. Rest assured, if this is not resolved immediately, I will be switching to one of your competitors as this is nonsense.
  6. 3 points
    I upgraded my Nitro Pro 9 yesterday to 11. When I select print in the old version, once I had finished printing i.e. had hit print, it would automatically go back to the document just like apps such as excel and word, but now in Nitro 11, it stays in the print screen. how do I change it ? its a trivial problem I know, but annoying non the less
  7. 2 points
    I've been using NitroPDF for years and recently installed it on my new 13" HP envy. Although I don't remember it when I first started using Nitro on this computer, in the past couple of days, I noticed that at the top of the print dialog box I get a notification: "before you print...consider these easy-to-use features...". It seems to cause the font size of the entire print dialog box to become so small that I can't read it. I've altered the display resolution for other programs to correct this problem but the print dialog box in other programs doesn't have this issue. Is there anything I can do to correct this so I can read the print dialog box in Nitro?
  8. 2 points
    I am finding the application so slow it is unusable since the Windows 10 Fall Update was applied. I searched the internet and found a couple of hits on other forums where users are complaining of the same issue. It is taking 30-60 seconds to open. The version is 11.0.3.134. Once the application is open clicking the tabs is also very slow. The PC utilisation is very low so it isn't a PC performance issue.
  9. 2 points
    When I try to print PDF file, the PRINT menu displays extremely tiny font size for the Printer selected, the Setting (Print All Pages), Uncollated, Paper Scaling. The font is so tiny I can barely see what are the words. This happens after I start using Nitro Pro 11 on the new HP X360 Spectre with 4K display. The computer can display 3840x2160. I did not have problem with previous PC with 1920 display resolution. I cannot find anyway to increase the font size display on the PRINT menu. Even I increase the display setting in Windows 10. So it is something related to Nitro Pro's display properties. The words of PRINT, PRINTER and SETTINGS are all very big. But the words inside the menu selection for these three titles are so small I need a 10X maginifier, and I still can barely see the words. Please advise how to increase the font so that it is not a pure PAIN to print with Nitro Pro 11 . Thanks!
  10. 2 points
    Please would you provide a means of quickly and easily converting forms that are created in Word (without all the form fields etc - just spaces for filling in info) into PDF Forms. This would create a much easier and quicker means of generating those forms. For example - I have a form that contains around 75 Form Fields. It will take me at least 4 hours to create that form using the current NitroPDF 11. If this were automated, it would also eliminate duplication of field names etc... [Adobe Acrobat does this!! ]
  11. 2 points
    Hello I've noticed that the print dialogue page in Nitro Pro 11 does not automatically close upon clicking Print and user has to close it manually. I believe the dialogue page should be automatically closed.
  12. 2 points
    I'm not sure how you can bypass or remove the dialogue, but you can use the Batch Print (File, Batch Print) option to get a different print window that doesn't show that dialogue. You could add Batch Print to the Quick Access Toolbar (right click on the Home tab, choose Customize Quick Access Toolbar, and choose Batch Print from the File menu).
  13. 2 points
    I do division this way, in the form that i use I have 2 fields one called "ounces" and one called "pounds" and I put this in the custom calculation script box. 1// Obtain the value from the first field 2 var v1 = getField("Ounces").value; 3 // Obtain the value from the second field 4 var v2 = getField("Pounds").value; 5 // Set this field value equal to the difference 6 event.value = v1 / v2; it pulls the value out of the ounces field "v1" and then the value from the pounds field "v2" and then divides them and returns the result. Hope that helps, Mark
  14. 2 points
    I have been working with Nitro. I have performed a fresh installation with and without "Bitdefender" enabled. The result is the same. I am finding it doesn't even work for a day or two anymore, it is slow out of the box. Opening a PDF takes a long time and if I click the print icon I can go and make a cup of coffee (exaggeration). In my opinion, this is related to the Fall Update.
  15. 2 points
    gracet, I don't recommend playing with the registry unless you've created a backup to restore if required. I'm also not an IT expert - but this is what I did: Firstly - set your QAT and custom tools as you want them in Nitro then: 1. access the registry editor 2. go to HKEY_CURRENT_USER > SOFTWARE > Nitro > Pro 3. select the folder for the version you're running (i.e. 11.0) 4. go to SETTINGS 5. right-click on QAT folder and select EXPORT. 6. give the file a meaningful name (e.g. QAT Key) and save it to a convenient location (i.e. Desktop). 7. repeat steps 5 and 6 for the TOOLS folder. Like I said - it's a only a workaround, but it's much faster than manually resetting every single customisation each day!
  16. 2 points
    Here's some reasons that may or may not convince you: The official list of new features: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000002288 The Nitro 11 release notes: https://www.gonitro.com/product/documentation/release-notes Nitro 10 isn't being updated, except for any security updates it might get. If you want to use Dropbox from inside of Nitro, you'll need Nitro 11 as Nitro 10 doesn't support the new Dropbox API. Hope that helps!
  17. 2 points
    So, this is weird, but there is a rotate tool, you just can't access it normally, because the regular rotate tool is blocked by the PDF's security settings. You'll need to add the "Temporarily rotate view" tool to the Quick Access Toolbar at the top, and/or assign it a shortcut key. To do this: Click the arrow above the tab names, and choose More Commands. Where it says "Choose commands from:", click on the drop-down and select "Page Layout". Scroll down to the bottom and click on "Temporarily rotate view". Click "Add". If you don't need a keyboard shortcut key for this, you're all done, and can click "OK". If you do want to assign a keyboard shortcut (for this, or anything else), click on the "Customize" button. Under "Categories", scroll down to "Page Layout" and click on that. In the "Commands" list, scroll down to "Temporarily Rotate View" and click on it. You can then set the shortcut combo you want. I encourage you to submit another ticket asking for a change to the Rotate tool to break out the "Temporarily rotate view" option: https://www.gonitro.com/support/ticket
  18. 2 points
    I find that the "Automatic page number links" feature great for working with my scanned documents. However some of my files start with a section which are numbered i,ii...ix roman style and the table of context is included in this section. The main document contents to which the TOC refers begins after this setion with normal numbering 1,2,3 etc. When using the auto link feature the links are then off by the number of pages in the first section. Thus alway jumping to the wrong page. It would be extremely usefull if an offset could be added to the links to give the correct page number in the link.
  19. 2 points
    So, you can keep this message from popping up by turning off Show in-product messages in the Notifications section of the Preferences menu (located in the File menu).
  20. 2 points
    I would love to be able to open two separate instances of Nitro PDF -- in two separate windows. I have a dual monitor set-up and sometimes it would be convenient to open up two .pdf files and have one displaying on each screen. Any chance this could be supported in the future?
  21. 1 point
    I posted this same answer on another thread in this forum regarding the freezing issue, but thought it might be helpful if I posted it here since that thread dealt with other issues as well, but this one is specific to that problem. I also frequently experienced the random hang-up problem with both Release 10 and Release 11 on a 64-bit Windows 10 PC. Out of curiosity (and desperation) I tried the following and thus far it seems to have fixed the problem: 1) Right click on the NitroPro desktop shortcut icon (or right click directly on the NitroPDF.exe file in the directory where it resides) 2) From the menu that appears click on "Troubleshoot Compatibility" 3) After Windows completes its detection search, it will provide a menu choice of two troubleshooting options. Select the "Try recommended settings". 4) After Windows completes whatever fix(es) it temporarily makes, it will ask you to test to see if the problem has indeed been fixed. Since the issue is random, you might not want to spend too much time trying to determine if the hang-up still occurs, and it won't anyway if Windows has fixed it, so accept the selection choice that the problem has been fixed. Seems to have worked on my PC - still hoping it's permanent - appears to be - and that it works for others as well. NOTE: Although the hang-up problem seemed random, I found that I could induce a different form of it by selecting the Review Tab, then the Pencil from the Drawing tool, and then drawing freehand (e.g. circling a sentence or paragraph of text). If I drew too slowly, the tool would stop working before I completed the motion. With the fix described above, this no longer occurs.
  22. 1 point
    Just want to add that I have the same problem in Nitro Pro 10.5.8.44. It's soo slow that the program can hardly be used anymore. Pls fix asap. Thanks.
  23. 1 point
    Same as some others. With no warning Pro 10 stopped working and says my trial is expired. I submitted a ticket # 00109593 . The email response is I am not a subscriber so it will be a few days to respond. "you will receive our response as time permits, within the order your request was received." I cant wait! I have work to complete and rely on this program. I really dont appreciate the program stopping with no warning. I need to get this resoled now.
  24. 1 point
    Thanks @Mario K. for the great news! We look forward to being able to expand our deployment of Nitro Pro in July
  25. 1 point
    Hi @Shelley, this feature is still present in Nitro 11. Hopefully all you have to do is do a repair of Nitro 11- http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001641 If that didn't work, you'll want to submit a ticket here: https://www.gonitro.com/support/ticket as the feature you're describing is definitely supposed to be present & working in Nitro 11.
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