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Showing content with the highest reputation since 05/05/2016 in all areas

  1. 5 points
    Whether I am typing text into a PDF or zooming or scrolling or whatever, the program pauses / hangs about every 5 minutes or less, the page I'm viewing will go slightly blurry and displays the little blue spinning circle in the center of the page while it is having its brain-fart which lasts for about 10 seconds before I can resume working. This isn't anything new.. It has been happening ever since I purchased the pro version. I'm using Windows 10. Any suggestions????
  2. 4 points
    Good morning Nitro Kind regards Jürgen PS: Thank you very much for fixing the ribbon-problem.
  3. 4 points
    Having given up on this and reverted back to Nitro 10 for trouble free use, I then received a response from Leslie V. with a suggestion which worked for me. This is on Windows 10 64 bit with all updates - Right click on Nitro program file (or shortcut icon), Open Properties -> Compatability-> Change High DPI setting-> check box against High DPI Scaling Override. Worked for me!
  4. 4 points
    Hi Alex, I would like to support Rene on this behalf. Since a while the auto-turning function of landscape pages within a multi-format document doesn't work when printing. I know that this was already working in past ... At the moment this is very anoying us. We have a lot of big multi-format pdf documents to print, where portrait and landscape pages a merged together. Now we have to search the document for any landscape pages to print them separately. And this is a high time consumption process if you have documents of about 150 to 200 pages. My current version is: Nitro Pro So please give that issue a higher priority to fix! Cheers Joerg
  5. 3 points
    This has been an issue for some time, and the copy & paste comments by reps is not helping. Do you have an estimate when this will be fixed? Very tiresome.
  6. 3 points
    Yes please, automatic form field detection is a fundamental feature that Nitro Pro should have. Automatic form generation was one of the primary PDF functions that I frequently used when I still had access to Adobe Acrobat Pro. I purchased Nitro Pro as a lower cost option, but I was disappointed to find out that it's missing this critical feature.
  7. 3 points
    Please add a feature to automate the creation of forms from an existing PDF (scanned or PDF converted from Word or Excel). Adobe Acrobat Pro has had this feature for many years. https://helpx.adobe.com/acrobat/how-to/convert-word-excel-paper-pdf-forms.html?set=acrobat--fundamentals--pdf-forms Once the fields are generated automatically, the user can adjust and edit them as needed. I have a form that contains nearly 200 fields and it would be unnecessarily time consuming for me to convert it to a form in Nitro Pro. Thank you!
  8. 3 points
    For the default page view settings, I would like to have the Thumbnails window open by default. It would also be nice if the width of the Thumbnails window would default to either a certain specified width or to the most recent width set by the user.
  9. 3 points
    I did run Nitro Pro in the full screen mode, but on a 15.6 inch laptop, it made no difference. The "Print" button is still off the screen. I believe, like everyone here, that the Print button is so important that it should be moved closer to the top of the screen. There seems to be some dead space in the area of where the printer drop down (printer selection) is located. Regards, Al Schoen
  10. 3 points
    I agree with Jurgen. I had reported this issue a while ago and, after upgrading to version 12, I see that the issue remains. I go to the print screen, most of the time, to simply press "Print". Where it is located means that I always have to scroll to find it. It would seem reasonable that the button and maybe the "Print Options" link should be at the top. Thanks, Al Schoen alschoen@hotmail.com
  11. 3 points
    Yes it's very time consuming, always scrolling down to hit the print button, the print button should be on the top left corner somewhere,
  12. 3 points
    Yes, I agree with Jurgen. The print button needs to be moved up so that I don't have to scroll down to select print.
  13. 3 points
    This isn't a resolution to the problem and Nitro Pro should be embarrassed that they put their staff in a position where they cant provide a resolution, or even a potential date for resolution, for a problem that was created by their software update. This is causing users lost productivity (I sure Nitro remembers that strange group of people, you know, customers, those people & organisations who pay your bills and make you profitable) - like others I have been using Nitro Pro for some time and don't want to use Adobe, but the impact of this error on productivity (and printing costs) may mean I will be forced to Adobe
  14. 3 points
    Question #1: When you select print and choose your print options under Page Scaling and for example 'shrink to fit printable area' or 'Use PDF page size to select paper source', how come those settings clear after you print the page? Is there a way to keep those settings in place and not check the box every time on a new print job? Question #2: After a you print a pdf, is it possible to have the print preview window automatically go away and back to your document you were working on, this would save a lot of extra clicks if you're doing document printing.
  15. 3 points
    I am having the same problems. I agree with Scott Stone. Who else agrees?
  16. 3 points
    I have the same problem. I have a paid annual subscription through 10/30/17. You cannot arbitrarily cut off a subscription to software that I have already paid for. Right now the software is useless as I cannot edit or markup pdfs which is a necessity for my legal practice. This issue should be rectified immediately by your company and not "as time permits" as was stated in the ticket response I received. I have paid your company an annual subscription for two years, under the premises that we would be get upgrades as part of that. Why would I have paid $99.95 per year for Nitro 10 if I was going to have to pay $159 for Nitro 11. I could have purchased Nitro 10 for less than the $199.90 I already paid. This needs to be rectified immediately. Either (a) I should be permitted to upgrade to Nitro 11 as part of my annual subscription or (b) I be given a serial number to activate Nitro 10 and be issued a refund for the cost difference between the $199.90 and what it would have cost to purchase Nitro Pro 10, as it was certainly less than $199.90 given that Nitro Pro 11 is only $159.00. This is no way to do business. Rest assured, if this is not resolved immediately, I will be switching to one of your competitors as this is nonsense.
  17. 3 points
    I upgraded my Nitro Pro 9 yesterday to 11. When I select print in the old version, once I had finished printing i.e. had hit print, it would automatically go back to the document just like apps such as excel and word, but now in Nitro 11, it stays in the print screen. how do I change it ? its a trivial problem I know, but annoying non the less
  18. 2 points
    Hava a licensed and activated copy of Nitro pro v. Every time I start get an "Error 401" and have to click through to proceed, annoying to say the least. Have tried updating and uninstalling and reinstalling to no avail. Also have to log in to Nitro online either a) before using app or b) before using any online feature like signing no matter whether I check the "remember me" check box or not.
  19. 2 points
    I'm wondering if anyone has ever gotten a fix for this issue? It is the most annoying thing ever! This issue and the "close all tabs" question going away has made me really dislike using this product. My whole office uses it and it makes our work day a little bit harder. We have version
  20. 2 points
    Hi Leslie, Thanks for your reply. I've downloaded the latest version but installed it not yet. Completely uninstalling would remove the Nitro PDF printer driver from my system as well. But this printer is set as my standard printer for AutoCAD where a lot of drawing layouts are connected to. This would cause to a lot of work, adjusting a new printer. This is quit different to other "normal" programs. You should change back your update procedure to automatic in-program updates. Completely uninstalling followed by re-installing the new version is not user-friendly.
  21. 2 points
    So, I disabled Streamline and the error went away. Seems like the program can't update anymore.
  22. 2 points
    I have been a Nitro Pro user for several years now and recently purchased a new computer. I wrongly believed that all I had to do was install the trial version and enter my NP 12 code and be working. Instead I am being sent in circles to deactivate and activate and being told my serial number is no good (I have the original email to prove purchase). Now I find that I can't get support from the company unless I upgrade to a VIP. Seriously? Can I get either some help on using what I paid for or a good alternative to Nitro Pro, in which case I will never bother this company or forum again.
  23. 2 points
    Thank you AllainU for your kind response. I certainly do not want to pay to get this fixed. I already have a program that has never worked. It would be stupid to double down and pay the company again when I only need it to work as advertised. As a workaround, you suggest installing an older version. You say "workaround" as in a way to get it working for now until an update will fix the problem? or do they never intend to fix the problem for current users? Thanks, Jon
  24. 2 points
    The version of the external installers of nitro 13 cannot convert pdf to word or excel files, it is necessary to obtain a solution
  25. 2 points
    I have the same problem. I have been using Nitro Pro for years and with Nitro 13 I cannot open a single PDF on my PC. I also need Nitro 12 back so I can get some work done.
  26. 2 points
    Please tell me you are kidding? If I need to download Adobe Reader what is the purpose of Nitro Pro?
  27. 2 points
    I find that the "Automatic page number links" feature great for working with my scanned documents. However some of my files start with a section which are numbered i,ii...ix roman style and the table of context is included in this section. The main document contents to which the TOC refers begins after this setion with normal numbering 1,2,3 etc. When using the auto link feature the links are then off by the number of pages in the first section. Thus alway jumping to the wrong page. It would be extremely usefull if an offset could be added to the links to give the correct page number in the link.
  28. 2 points
    +1 on that idea. The stock request is pretty lame.
  29. 2 points
    I recently upgraded to Nitro Pro 12, and noticed the print button was relocated to the bottom. I love the program, but this move was infuriating enough to warrant creating an account in order to complain. Please include an option to move the button to the top, or relocate the button to the top. It's currently only partially present on my screen, meaning I have to scroll and click in order to print. Something this asinine manages to upset me every single time, because it's such a silly decision to have made. Yes, I understand I should "think before I print," but none of those options are relevant for my use case when I'm trying to print a document. I have already exhausted those possibilities *prior* to reaching the Print option.
  30. 2 points
    Saving files always defaults to the previous folder saved. I work - like most - in several different folders and expect that the software will know where I am working. For instance: 1) in File Explorer if I want to merge several files, I right click and select Combine Files with Nitro Pro. When I save it wants to save in the last folder that I was using, not the folder where the files were located. 2) in File Explorer if I want to edit a PDF, I right click and select Edit in Nitro Pro. When I choose Save As instead of using the folder that the file is actually in, it goes to the folder that was previously used. This happens whether or not the program is activated from File Explorer or opened by clicking on the icon. All the other software that I use defaults to the folder the file opened is in, not the previous file's folder.
  31. 2 points
    It would be very helpful to have "optimize PDF" as a batch processing option.
  32. 2 points
    I've been using NitroPDF for years and recently installed it on my new 13" HP envy. Although I don't remember it when I first started using Nitro on this computer, in the past couple of days, I noticed that at the top of the print dialog box I get a notification: "before you print...consider these easy-to-use features...". It seems to cause the font size of the entire print dialog box to become so small that I can't read it. I've altered the display resolution for other programs to correct this problem but the print dialog box in other programs doesn't have this issue. Is there anything I can do to correct this so I can read the print dialog box in Nitro?
  33. 2 points
    Here is my AutoHotkey script that provides a workaround to the "before you print" nonsense. Some additional improvements to function keys are also provided here. In most installations, you would need to change "Send ^+p" to "Send ^p". ; ---------------------------- ; Nitro Pro ; ---------------------------- #IfWinActive ahk_exe NitroPDF.exe ; The following commands swap the CTRL-O and CTRL-SHIFT-O functions, ; so that CTRL-O provides a standard "File open" dialog window. ^o::Send ^+o ; CTRL-O = Open document ^+o::Send ^o ; CTRL-SHIFT-O = Open recent document ^p:: ; CTRL-P = Print ; This routine focuses Nitro Pro on the "Print" button in the print dialog. ; The user may then either press the ENTER key or click the left mouse button to print. printButton = Button10 ; This is Nitro's control name for the print button. It might change in future versions of Nitro. SoundBeep, 1000, 40 ; Play a short sound to confirm that the user has pressed CTRL-P. Send ^+p ; Activate print dialog. This can be changed to whatever hotkey Nitro Pro uses to print. Sleep, 1200 ControlGetPos, x, y, w, h, ScrollBar1 ; Get the position and dimensions of the scrollbar in the print dialog. MouseMove, % x+w/2-3, % y+h-45 ; Move to bottom of scrollbar. Sleep, 200 Click ; Navigate to bottom of print dialog window. ControlFocus, %printButton% ; Focus on "Print" button. This enables ENTER to activate printing. ControlGetPos, x, y, w, h, %printButton% ; Get the position and dimensions of the print button. MouseMove, % x+w/2, % y+h/2 ; Move cursor to the middle of the "Print" button. This enables a left mouse click to activate printing. Return F2::SendEvent ^{F1} ; F2 = Toggle the menu ribbon. F3::Send ^{F2} ; F3 = Hand F10:: ; F10 = Add comment (note) SendEvent !r Sleep, 300 SendEvent n Return F12::Send ^+s ; F12 = Save as #IfWinActive ; end NitroPDF block
  34. 2 points
    Hello @AllainU "Fully opening the program" might be helpful on big desktop screens. But I am working always on 13 inch laptop and there the need for scrolling is really annoying. Please don't assume we are stupid users who fail to maximize screen. I completely agree to Rober L. A simple change could really improve situation. This is situation for me - and I think: for many others: Kind regards Jürgen
  35. 2 points
    Hi, It use to work, but for a long time, but now any page that is in landscape will not be printed correctly. I have multipages and a few of them are in landscape, the printer will only print in horisontal, this have been an issue for some time, but in earlier versions I did not have this problem.
  36. 2 points
  37. 2 points
    I am finding the application so slow it is unusable since the Windows 10 Fall Update was applied. I searched the internet and found a couple of hits on other forums where users are complaining of the same issue. It is taking 30-60 seconds to open. The version is Once the application is open clicking the tabs is also very slow. The PC utilisation is very low so it isn't a PC performance issue.
  38. 2 points
    For a time, Nitro Pro only supported multiple files in separate tabs in a single window. Eventually they added a feature to create separate windows by dragging tabs outside of the initial Nitro Pro window, which is a step in the right direction. But I always prefer to have multiple files in separate windows, so always having to drag tabs out of a window is a chore. Could you please add an option under Preferences so that multiple PDF files always open in separate windows by default? - Simon
  39. 2 points
    When I try to print PDF file, the PRINT menu displays extremely tiny font size for the Printer selected, the Setting (Print All Pages), Uncollated, Paper Scaling. The font is so tiny I can barely see what are the words. This happens after I start using Nitro Pro 11 on the new HP X360 Spectre with 4K display. The computer can display 3840x2160. I did not have problem with previous PC with 1920 display resolution. I cannot find anyway to increase the font size display on the PRINT menu. Even I increase the display setting in Windows 10. So it is something related to Nitro Pro's display properties. The words of PRINT, PRINTER and SETTINGS are all very big. But the words inside the menu selection for these three titles are so small I need a 10X maginifier, and I still can barely see the words. Please advise how to increase the font so that it is not a pure PAIN to print with Nitro Pro 11 . Thanks!
  40. 2 points
    I've found a workaround for the issue (at least for me, it worked) Right click on the Nitro shortcut Click Properties Click the Compatibility tab Put a check in the "Override high DPI scaling behavior." and select "System (Enhanced)" from the drop down box. Click OK
  41. 2 points
    Solved by uninstalling Nitro, then going into the registry and deleting all occurrences of Nitro under the various Software folders. Reinstalled and worked right away.
  42. 2 points
    Agree. "Before You Print" options are useless. Fix something that needs fixing instead of these arcane "improvements."
  43. 2 points
    I'm not sure how you can bypass or remove the dialogue, but you can use the Batch Print (File, Batch Print) option to get a different print window that doesn't show that dialogue. You could add Batch Print to the Quick Access Toolbar (right click on the Home tab, choose Customize Quick Access Toolbar, and choose Batch Print from the File menu).
  44. 2 points
    I do division this way, in the form that i use I have 2 fields one called "ounces" and one called "pounds" and I put this in the custom calculation script box. 1// Obtain the value from the first field 2 var v1 = getField("Ounces").value; 3 // Obtain the value from the second field 4 var v2 = getField("Pounds").value; 5 // Set this field value equal to the difference 6 event.value = v1 / v2; it pulls the value out of the ounces field "v1" and then the value from the pounds field "v2" and then divides them and returns the result. Hope that helps, Mark
  45. 2 points
    I have been working with Nitro. I have performed a fresh installation with and without "Bitdefender" enabled. The result is the same. I am finding it doesn't even work for a day or two anymore, it is slow out of the box. Opening a PDF takes a long time and if I click the print icon I can go and make a cup of coffee (exaggeration). In my opinion, this is related to the Fall Update.
  46. 2 points
    gracet, I don't recommend playing with the registry unless you've created a backup to restore if required. I'm also not an IT expert - but this is what I did: Firstly - set your QAT and custom tools as you want them in Nitro then: 1. access the registry editor 2. go to HKEY_CURRENT_USER > SOFTWARE > Nitro > Pro 3. select the folder for the version you're running (i.e. 11.0) 4. go to SETTINGS 5. right-click on QAT folder and select EXPORT. 6. give the file a meaningful name (e.g. QAT Key) and save it to a convenient location (i.e. Desktop). 7. repeat steps 5 and 6 for the TOOLS folder. Like I said - it's a only a workaround, but it's much faster than manually resetting every single customisation each day!
  47. 2 points
    Here's some reasons that may or may not convince you: The official list of new features: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000002288 The Nitro 11 release notes: https://www.gonitro.com/product/documentation/release-notes Nitro 10 isn't being updated, except for any security updates it might get. If you want to use Dropbox from inside of Nitro, you'll need Nitro 11 as Nitro 10 doesn't support the new Dropbox API. Hope that helps!
  48. 2 points
    So, this is weird, but there is a rotate tool, you just can't access it normally, because the regular rotate tool is blocked by the PDF's security settings. You'll need to add the "Temporarily rotate view" tool to the Quick Access Toolbar at the top, and/or assign it a shortcut key. To do this: Click the arrow above the tab names, and choose More Commands. Where it says "Choose commands from:", click on the drop-down and select "Page Layout". Scroll down to the bottom and click on "Temporarily rotate view". Click "Add". If you don't need a keyboard shortcut key for this, you're all done, and can click "OK". If you do want to assign a keyboard shortcut (for this, or anything else), click on the "Customize" button. Under "Categories", scroll down to "Page Layout" and click on that. In the "Commands" list, scroll down to "Temporarily Rotate View" and click on it. You can then set the shortcut combo you want. I encourage you to submit another ticket asking for a change to the Rotate tool to break out the "Temporarily rotate view" option: https://www.gonitro.com/support/ticket
  49. 2 points
    So, you can keep this message from popping up by turning off Show in-product messages in the Notifications section of the Preferences menu (located in the File menu).
  50. 2 points
    I would love to be able to open two separate instances of Nitro PDF -- in two separate windows. I have a dual monitor set-up and sometimes it would be convenient to open up two .pdf files and have one displaying on each screen. Any chance this could be supported in the future?
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