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Showing content with the highest reputation since 08/04/2020 in all areas

  1. If I want to move pages within a document, it appears to be a clumsy slow process. I am currently highlighting/selecting the pages then dragging them up the document via the thumbnail images on the left hand side. If you have a large document, this can take far too long. You should be able to select the pages you want to move; then go to the place you want to insert the pages; then click 'move here before / after this page (as with inserts I recollect which works this way).
    5 points
  2. I was thrilled at the release of Nitro Pro 13, but I am disappointed because from version 12 these are the main things that aren't in Nitro 13: -Automatic form recognition (present in competitors software) -Automatic update from the Nitro App (also present in competitors software). I would like to see these features added as soon as possible, because I think that are essential, especially the automatic update feature. Thank You.
    5 points
  3. Hi, in times of corona-caused "homeschooling" as teacher I'm enthusiastic about the capabilities of Nitro. When working with my Android-tablet i am missing this feature. I would appreciate an Android version of Nitro. Jeffrey42
    4 points
  4. Our Company (very largest Fortune 500 company w/ ~28,000 employees) and Engineering group is looking at switching from Adobe Pro to Nitro Pro for pdf viewer/editor. I am really liking Nitro Pro so far, but I am a manager in our Engineering group and we are really confused that Nitro Pro does not also have an iOS/Android app as the Adobe Creative Cloud had. This would be a huge benefit as many Engineers including myself use an iPad Pro for drawing markups and field notes and having the ability to have the pdf editor and working files across all devices has been so efficient and streamlined in Adobe Pro. We find it very odd in this day and time that Nitro Pro is only accessible via computer when all other major applications have streamlined access and work flows across ALL devices. Nitro Pro is really missing this key functionality and is a shame from what I’ve seen so far is otherwise a great pdf editor. I know that many end-users, especially in Engineering and Construction fields, are looking to have a pdf editor they can use at their desktop and then access in the field on a tablet. This is the only reason we are holding off switching from Adobe to Nitro Pro and would love to see this functionality in the very near future.
    2 points
  5. I have a few suggestions that I think would improve/extend the functionality of combining documents... Remove the automatic addition of page numbers to bookmarks. Does anyone actually need this given that a bookmark means you jump straight to the page - you don't need to know the page numbers! I'm wasting hours editing every bookmark in every combined PDF to remove the page numbers. If some people want them, can we have an option to include the page numbers or not? Remove the file name extension in the bookmarks, or give us an option to include them or not Option to change the font size of the bookmarks Shortcut key to edit a bookmark - would speed up the process of editing many bookmarks as you could work with the keyboard only, without having to keep using the mouse to right-click>rename the next one and the next one etc. Many thanks!
    2 points
  6. I wanted to change some fields from mandatory to optional but when I clicked on the fields nothing happens and I cannot delete or drag and drop new fields. I had to log out of Esign and back in and reopen the template and then it would let me edit--there should be an editing icon in the task bar at the top!
    2 points
  7. Hi! When I do more than one digital signature. The first signature shows a warning icon and the following message: "The revision of the document that was covered by this signature has not been altered; however there have been subsequent changes to the document" Why does it shows this message? Does this mean the signature is invalid? What can I do if I want both signatures to show "the document has not changed since it was signed"? Thanks
    2 points
  8. Hava a licensed and activated copy of Nitro pro v. 13.9.1.155. Every time I start get an "Error 401" and have to click through to proceed, annoying to say the least. Have tried updating and uninstalling and reinstalling to no avail. Also have to log in to Nitro online either a) before using app or b) before using any online feature like signing no matter whether I check the "remember me" check box or not.
    2 points
  9. I'm wondering if anyone has ever gotten a fix for this issue? It is the most annoying thing ever! This issue and the "close all tabs" question going away has made me really dislike using this product. My whole office uses it and it makes our work day a little bit harder. We have version 11.0.7.425.
    2 points
  10. Hello, Is there a quicker way to alter the page a bookmark directs to rather than right clicking > properties > action > right click action and set to a certain page? Would like to be able to right click and set to current page?
    1 point
  11. I have had the same problem as above and finally resolved the issue by using the download link provided above after 2 hours of searching this site. BUT, why do we have to jump through so many hoops to get an update for a paid product with Nitro? Surely the links to the *.msi file could be put on the webpage for valid customers or at least have the *.exe file work without a failure. This is my second update for Nitro Pro 13 & I had similar problems for the last update. Or add a working link from the "Help" menu within the product. Other software publishers seem to be able to do it!
    1 point
  12. Hello, I have a 12 Pro license - 234600-xxxxxx-717457 I moved to another computer. I went through the help process for activation. It says I have 2 activations allowed. When I try to use them I get a -24, Activation Error. Thanks, Kristine Bradley
    1 point
  13. Hi there, is it possible, that the "save as..." function uses the folder, from where I opened the document? Always it shows me the last save as... folder. TY for your feedback in advance and have a nice weekend! Thomas
    1 point
  14. Why was the autoupdate or autocheck feature disabled? It seems like every software I have has a feature to automatically check and alert the user that a newer version is available. Why Nitro has decided to intentionally deactivate this feature is beyond me.
    1 point
  15. I am new to Nitrosign. I have had multiple occasions now that my customers want to download the PDF before signing. Using the options it only gives them the option to sign up for a new account to download the PDF. Is it possible for my clients to download the sent PDF prior to signing?
    1 point
  16. When I open a pdf from my insurance, Nitro Pro imediately crashes. I think I need a plugin to open it. Can anybody help my. I can send you the pdf and you can tell me what to to. Is there a crashlog anywhere?
    1 point
  17. Oh, SO MUCH this!! My company has a document for clients to fill out, which is 4 pages long, mostly checkboxes. We work in 2 different locations, with more on the way. When Nitro announced they added checkboxes, I created a template, but when I tested from my personal email, I found I placed the fields just a little off, but could no longer change it. It took me about an hour to create the template, which means it took about an hour to re-create it. We finally went to send it to a client, and found that we can't remove the 2nd signer (which would usually be a spouse). So I'll need to have 4 separate templates: City A with 1 signer, City A with 2 signers, City B with 1 signer, and City B with 2 signers. This is very off-putting when you can't edit or copy a template, and you basically need to spend an entire hour re-making what you've already done, to create a new one for EVERY type of instance. Nitro: PLEASE allow us to COPY a template, and also to EDIT them!
    1 point
  18. Nitro Cloud would be perfect for my business except I cannot see an option anywhere for a checkbox when sending a document to be esigned. I do not mean the checkboxes on the pdf, they are already there. I mean checkboxes that can be checked by the recipient themselves while esigning.
    1 point
  19. I just upgrade to Pro 13 but still have same old problem. While my default email application is properly set to Microsoft Mail, each time I try to Share a document via email as an attachment, Nitro instead uses Microsoft Outlook. This occurs no matter what other default email application I select in Windows. Is there something wrong with me or is this another bug in the program that was not addressed. It is a big waste of my time each time I try to email a finished PDF document, and it is unacceptable to just have PAID of an upgrade that seems to be no upgrade at all.
    1 point
  20. I am reasonably sure that even after you save it, you cannot edit your own 'burned in' signature. I'll have to tinker.
    1 point
  21. I've been using Nitro for a while now, but recently I've needed to do something new and I'm wondering if there is a better way to do it. I used to manually add stickers to some documents and hand write a few fields (company name, product code, PO, and quantity). I'd then scan it and email it to the person it needed to go to. I was then able to create a stamp that I could put on the document before printing (therefore no longer needing the physical sticker), but I still needed to write the details and scan it. Lately I've been creating a text box and writing everything manually, but given that stamps are an option I thought that'd be better. Is creating a stamp with fill-able fields possible?
    1 point
  22. I have the very same issue as @David Garcia. After installation of newly purchased Nitro 13 I installed version 13.33.2.645. When the program launches after installation it crashes immediately and I have already submitted several crash reports to Nitro. I even tried manual uninstall of Nitro 12 and several reboots, but nothing helped. So I had to revert to Nitro 12. In addition, Nitro is not responding to provide support. On March 3rd I have submitted case # 00252xxx to Nitro, but no answer. @AllainU Please fix this issue asap.
    1 point
  23. I have entered my serial number several times, and I just keep going around in circles. there is no human contact for this product and my emails and questions go unanswered all the time. I cant use this product as my time keeps running out and I cant register. this is the definition of Crazy. I would just like a contact to reply to me personally so i can register and get on with my life.....or get my money back!!!!!
    1 point
  24. I keep getting the following Error Message every time I open my Nitro Pro. "An error has occurred within our system. Please try again or contact support if this persists. (Error 401). Can someone advise how to remove?
    1 point
  25. I logged out and logged back in to Nitro, the issue seem to have resolved it self. Thanks, Aaron
    1 point
  26. I keep customizing the Quick Access Toolbar in Nitro Pro (as I do in all my office apps). HOWEVER, Nitro seems to reset back to the default buttons on the toolbar upon reboot. WHY?
    1 point
  27. Thanks Neil! This works. You don't need to use the desktop software to initiate the change, though. You can just do it from within Nitro Sign, but as you pointed out you need to do it from within Request Signature, not from within Sign.
    1 point
  28. Hello, I am unable to set the default zoom of Nitro to 100%. I've applied the settings in Page View to "Automatic" and "100%." However, every time I open a PDF document, the zoom level is very high and I have to manually set it back to 100%. It's time consuming to have to do this every time I open a PDF document. Can you help?
    1 point
  29. I have a user that is experiencing on and off issues with Nitro Pro PDF Ver 13. When converting documents the user will get either blank pages or pages that have the information on said document completely cut off or not there and only partial of the document is present. There is no consistent behavior as it is sporadic when it occurs. I have examples of what happens to a document and what the previous file looked like. Does anyone have any ideas what is causing this or how to resolve this issue?
    1 point
  30. I've just found a better way. 1. Click on the "Type Text" Button (under the "Home" ribbon) 2. Click in your document where you want the tick to go 3. Go to the top let of screen - you will be able to change the font and the size from dropdown lists. Change the font to "Webdings", change the size to whatever you want (18 works well for my purpose) 4. type lower case a for the tick, lower case r for an X (or you could just type an X of course....).
    1 point
  31. Hello @AllainU, I also face the 401 error on starting up Nitro Pro. However I have version 12.16.3.574. Can I also update to the 13.13.2.242 version or is there a separate solution for version 12?
    1 point
  32. The checkboxes are a required field. Can you give us the parameter like with other fields to make them optional?
    1 point
  33. Hi there, I used to use DocuSign to get customer signature for paperwork that need to be submitted to city government for approval. DocSign provided this certificate of completion together with the time stamp on the signed document. Now that I switched to Nitro Cloud to collect customer's signature, I can only find the 'audit trail' of the document, but cannot find anything that is similar to the certificate of completion in DocuSign. Is such thing exist in Nitro Cloud? How can I proof the digital authentication of the signature with Nitro Cloud? Thank you! Joy
    1 point
  34. Is it possible to change the settings to only receive a notification that a document has been completed? I don't want the documents with personal information to arrive to my email. I want to only access the signed documents within Nitro Sign
    1 point
  35. During combining multiple pdf files bookmarks are name along with page number. e.g. Bookmark for file named Test will be Test.pdf(pg.1). I usually combine many file for submission and have to manually edit bookmarks one by one. Nitro Pro should have option to customize how i want my bookmarks while combining files. A feature for one could be burden for other. Please look into and fix this. Please upvote.
    1 point
  36. I'm knew to Nitro but I LOVE it so far. I am creating a form fillable packet for our new hires. Yes, we still make them fill out employee paperwork. I would like to email the packet to them and have them fill the forms out AND sign them. I can't figure out how to allow them to do both at the same time. I can email them the forms to fill out and send back to me and then I send them back with a request for signature. I'm using myself as the test subject. Is there a way to allow them to do both at the same time and then send back to me? Thanks to all!
    1 point
  37. Agree fully. Please bring back Evernote plugin!
    1 point
  38. I have Nitro Pro 12 installed since 2018 Serial Number:234600-xxxxx-xxxxx I am trying to get signature on document, that I could get one. But, then I want to have signature certificate, that I cannot find. On PDF document, I could not find signature pan. Please advice, how do I get signature certificate of signed document. thanks nayan mehta < Phone Number >
    1 point
  39. Why upgrade to Nitro 13 if 12 is not working. I have uninstalled reinstalled this too often to mention is there a fix to keep Nitro from crashing? I could really use some suggestions. It seems to be getting worse. I view edit and create PDF through out every day. If i cant get this to work i going to have to move on to a different product.
    1 point
  40. Hi there, As is obvious, the world does not only exist in English or other European languages. Pretty much every other major PDF product supports UNICODE languages. Can you advise a timeline of when you intend to support other (Non ABCD) languages? This affects usability, filenames in other languages can be opened in Nitro, but changes cannot be saved. Otherwise it is unfortunate that I may have to use your competitors software upon next renewal. Thank you.
    1 point
  41. Glad I'm not the only one with this RECURRING ISSUE
    1 point
  42. Has this been fixed yet? All modern software needs to update automatically.
    1 point
  43. this has happened since I installed the latest version of Nitro. It seems to only affect docs that are in landscape more. The test seems to snap to align with the long direction of the page. It happens on every doc in landscape mode. For me, that is almost all my docs. I never had this issue with any previous versions. We have used nitro since version 8. the text rotates immediately when I stamp the doc. The outline does not rotate. just the text.
    1 point
  44. I am having the same issue. What is the work around? I am on version 12.16.3.574 Bruce Cincotta
    1 point
  45. Hello I have the same problem with the Nitro Pro 12. It is noticeable that stamps do the rotation only for scanned and OCR edited files. Digitally created PDF or files created with file "New" show the stamp correctly.
    1 point
  46. I like to have a vote options for new ideas, like and dislike option. When there are more ideas for Nitro Cloud you know what this community wants.
    1 point
  47. I have a pdf file with 400 drawings. I want to split in 400 pdfs but with the file name they had before. I don't want to rename 400 pdf files.
    1 point
  48. Okay, I've re-tested this on Nitro 10 & 11, and the directions below should let you do this without issue. Depending on if you have a text form field, or a more general box with text, there's two separate ways (it's the same for Nitro 10 & 11). For text form fields: Under Forms, click Select Fields, and select your text field. Under the General section on the left, there's a Rotate option. This allows for 90 degree rotations left or right, and resetting back to 0 degrees. The other way is to use the Edit button- if you see a blue box around the text when you click on the Edit tool, that's this kind, and you should see a four headed white arrow when you move your mouse over the edges of the text box. Click once when you see this, and hopefully you'll see a blue arrow. This arrow will let you free rotate the box. If you don't see this blue arrow, it's probably because your item is an annotation- using the Type Text tool, and then wanting to rotate the text is the most likely reason here. To be able to rotate the text box, select the text, and right click on it. Choose flatten selection. You can now repeat the steps above with the Edit button. Good luck!
    1 point
  49. This is something I have wished to see for a long time.
    1 point
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