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Activation Code

Samantha Jacobs

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Samantha Jacobs

My computer recently crashed and I need to re-enter my activation code. Unfortunately, I no longer work for the employer that the # was emailed to and I forgot to save it. Is there any way to recover my activation code?

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  • Official Nitronaut

Hello Samantha,

Thanks for reaching out to us!

We may be able to locate your serial number if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account.

1.    First and last name of purchaser
2.    Email address used purchase Nitro
3.    Order reference number

If you did not purchase Nitro from our website and have the CD your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code.
(Please keep in mind that if you purchased Nitro from a re-seller we will not have the information on our systems)

I look forward to hearing back from you.    

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Samantha Jacobs

Samantha Jacobs

* (used to purchase) * (new email)

I don't have an order reference # because I don't have the email address anymore that it would have gone to.

Thank you!

Edited by Leslie V.
Confidential information edited
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