Fiona McKendrick 0 Report post Posted August 10, 2020 I have Nitro 12 installed on my computer at work and when trying to active this licence on my work home computer I am getting the 23 error message telling me my licence is already in use - my understanding was that I can use this licence on 2 devices Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted August 10, 2020 Hello @Fiona McKendrick Thank you for contacting us - I'm happy to assist you. I released your key so you can reactivate. Can you please try again and let me know how that goes? Share this post Link to post Share on other sites
Fiona McKendrick 0 Report post Posted August 10, 2020 Thanks, that worked Share this post Link to post Share on other sites