Mr.

[Jie Sheng]

I have been Nitro Pro users for quiet long time and just switched my laptop recently, however, I am not able to activate my Nitro Pro on my new laptop and the serial number I have entered is in error, which suppose to be valid.

 

 

[Leslie V]

Hello @Jie Sheng

Thank you for your message - I can help you out.

I released your Nitro Pro 11 serial number so you can reactivate. Please ensureget the correct version 11 installer from this page: https://kb.gonitro.com/knowledgebase#/search/installers/000004464 

I hope this helps. Let me know if you require anything else.