Jie Sheng 0 Report post Posted August 10, 2020 I have been Nitro Pro users for quiet long time and just switched my laptop recently, however, I am not able to activate my Nitro Pro on my new laptop and the serial number I have entered is in error, which suppose to be valid. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted August 10, 2020 Hello @Jie Sheng Thank you for your message - I can help you out. I released your Nitro Pro 11 serial number so you can reactivate. Please ensureget the correct version 11 installer from this page: https://kb.gonitro.com/knowledgebase#/search/installers/000004464 I hope this helps. Let me know if you require anything else. Share this post Link to post Share on other sites
