James O'Briant 0 Report post Posted August 13, 2020 (edited) I have just tried to crop several PDF files using Nitro Pro 13. I crop them, Apply the crop and close them. When I re-open them, they have been cropped to the desired dimensions. But when I open the supposedly "cropped" file in Adobe Acrobat Reader, it has NOT been cropped -- it is the same dimensions as before cropping. Why is this happening???? Edited August 13, 2020 by James O'Briant Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 13, 2020 Hello @James O'Briant, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the following?: -Does this happen with every file? If it is a single file, please send us the sample file (with sensitive information extracted) by sending me a private message so I can replicate it on my end. -Screenshots of the PDF when opened in Nitro Pro and in Adobe Reader. To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites