Mercy Sepuru 0 Report post Posted August 19, 2020 hi from my understanding, the nitro pro 11 has been deactivated and i would like to upgrade, however when i enter my serial number to check, they are unable to validate. Mercy Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 19, 2020 Hello @Mercy Sepuru, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license so you can now upgrade your Nitro Pro 11 to Nitro Pro 13 with a discounted rate. Cheers! Share this post Link to post Share on other sites