Tony Bartos Posted August 19, 2020 Report Share Posted August 19, 2020 Trying to upgrade from Nitro 12 to 13 at the discounted rate. When I enter my serial # into the upgrade portal, it cannot find it. I've checked the activation portal which shows my serial number. How do I correct so I can proceed with the upgrade? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 19, 2020 Official Nitronaut Report Share Posted August 19, 2020 Hello @Tony Bartos, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment on your license so please try upgrading again your Nitro 12 to Nitro Pro 13 with a discounted rate. Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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