Dana Radu 0 Report post Posted August 22, 2020 Dear All, Nitro is backed to the trial mode (vers 11) after widows 10 updating. I used the link on the website and deactivate it. Now it says there are 0 active and 2 available. I tried again but Error -23 is unbeatable. I uninstalled Nitro Pro from my computer and downloaded again Nitro Pro 11 but Error -23 is still there. Please advice. Many thanks. Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted August 24, 2020 Hi @Dana Radu, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 11 license. Please try to activate again by going to Help tab > About Nitro Pro > Activate. Enter the serial number then click on Activate. Kind regards, Share this post Link to post Share on other sites
Dana Radu 0 Report post Posted August 24, 2020 Dear Reymund, It works now. Many thanks for your support. Have a nice day, Dana Share this post Link to post Share on other sites