petularahme@hotmail.com Posted August 23, 2020 Report Share Posted August 23, 2020 Hello i changed recently my laptop, when i go back to the email with the download link it is already expired, when i downloaded the trial its not showing a button to activate , and when i try to sign in from there it is giving me error, i already tried the deactivate link you put but nothing Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted August 24, 2020 Official Nitronaut Report Share Posted August 24, 2020 Hi @petularahme@hotmail.com, Thank you for reaching out to us through our Community Forums! In checking your account records, you have a Nitro Pro 11 serial number and this will only work on a Nitro Pro 11 installation. The Nitro Pro 11 installer can be downloaded from the following location: 32bit - http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x86.msi 64bit - http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x64.msi If you are not sure whether to download the 32bit or the 64bit, check the link below:https://kb.gonitro.com/knowledgebase/#/search/bit/000003790 To activate, open Nitro Pro then go to Help tab > About Nitro Pro > Activate. Enter the serial number then click on Activate. Kind regards, Link to comment Share on other sites More sharing options...
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