petularahme@hotmail.com 0 Report post Posted August 23, 2020 Hello i changed recently my laptop, when i go back to the email with the download link it is already expired, when i downloaded the trial its not showing a button to activate , and when i try to sign in from there it is giving me error, i already tried the deactivate link you put but nothing Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted August 24, 2020 Hi @petularahme@hotmail.com, Thank you for reaching out to us through our Community Forums! In checking your account records, you have a Nitro Pro 11 serial number and this will only work on a Nitro Pro 11 installation. The Nitro Pro 11 installer can be downloaded from the following location: 32bit - http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x86.msi 64bit - http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x64.msi If you are not sure whether to download the 32bit or the 64bit, check the link below:https://kb.gonitro.com/knowledgebase/#/search/bit/000003790 To activate, open Nitro Pro then go to Help tab > About Nitro Pro > Activate. Enter the serial number then click on Activate. Kind regards, Share this post Link to post Share on other sites