Licencias ITM Posted August 18, 2020 Report Share Posted August 18, 2020 I have a license for 10 equipment of nitro pro 12 Version 12 Status Active Number of Activations 10 Number of Activations Allowed 10 Please contact the Nitro Support Team to deactivate devices belonging to this serial number. I need to deactivate or see which computers have the serial active, since it is a license for use at the business level, there have been many changes so it is necessary to see in which computers it is active. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 18, 2020 Official Nitronaut Report Share Posted August 18, 2020 Hello @Licencias ITM, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, Nitro Support team decided to created a support ticket on your behalf and a colleague of mine already sent you an email last August 15th. For better case handling, kindly respond to the email message that was sent to you through the support case. If you did not receive it, please check your Spam / Junk folder as sometimes our email messages goes there. If it's not there, please provide an alternative email address (e.g. Yahoo or GMail) so we can forward the email message sent last August 15th. Thank you for choosing Nitro. Link to comment Share on other sites More sharing options...
Licencias ITM Posted August 25, 2020 Author Report Share Posted August 25, 2020 I've tried using the tool but can't get it to give me results. There is a way to deactivate the 10 computers linked in the license and I can start managing the license correctly. I think it would be the simplest solution for my case Link to comment Share on other sites More sharing options...
Licencias ITM Posted August 31, 2020 Author Report Share Posted August 31, 2020 please answer my mail. Fri 08/28/2020 11:35 AM Link to comment Share on other sites More sharing options...
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