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deactivate nitro pro 12 license

Licencias ITM

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Licencias ITM


I have a license for 10 equipment of nitro pro 12 


Version 12
Status Active
Number of Activations 10
Number of Activations Allowed 10

Please contact the Nitro Support Team to deactivate devices belonging to this serial number.



I need to deactivate or see which computers have the serial active, since it is a license for use at the business level, there have been many changes so it is necessary to see in which computers it is active.

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  • Official Nitronaut
Allain Umailin

Hello @Licencias ITM,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, Nitro Support team decided to created a support ticket on your behalf and a colleague of mine already sent you an email last August 15th.

For better case handling, kindly respond to the email message that was sent to you through the support case.

If you did not receive it, please check your Spam / Junk folder as sometimes our email messages goes there.

If it's not there, please provide an alternative email address (e.g. Yahoo or GMail) so we can forward the email message sent last August 15th.

Thank you for choosing Nitro.

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Licencias ITM

I've tried using the tool but can't get it to give me results.


There is a way to deactivate the 10 computers linked in the license and I can start managing the license correctly.


I think it would be the simplest solution for my case
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