Curtis Cullum Posted August 27, 2020 Report Share Posted August 27, 2020 Last night I ran the Windows Update 2004, this morning my Pro13 has reverted to a Trial Version of Nitro Pro12. How do I find my Enterprise Serial number, and get back into my Pro13? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 27, 2020 Official Nitronaut Report Share Posted August 27, 2020 Hi @GPC Curtis, Thank you for reaching out to us through our Community Forums! I sent you a private message about your Nitro Pro serial number. Please check on it and let me know if you have any further questions. Kind regards, Link to comment Share on other sites More sharing options...
Sue Suchocki Posted September 14, 2020 Report Share Posted September 14, 2020 My nitro pro 13 has reverted to a trial copy and when I check to find license and deactivate it won't let me so I can't use my product. Sue Suchocki Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 14, 2020 Official Nitronaut Report Share Posted September 14, 2020 Hi @Sue Suchocki, Thank you for reaching out to us through our Community Forums! Could you please provide the serial number you use to activate the software? You can share this information by sending me a private message (mouse hover to my profile then click the 'Message' link). Kind regards, Link to comment Share on other sites More sharing options...
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