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Revert To Trial Mode After Windows Update


GPC Curtis
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Last night I ran the Windows Update 2004, this morning my Pro13 has reverted to a Trial Version of Nitro Pro12. How do I find my Enterprise Serial number, and get back into my Pro13?

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  • Official Nitronaut

Hi @GPC Curtis,

Thank you for reaching out to us through our Community Forums!

I sent you a private message about your Nitro Pro serial number. Please check on it and let me know if you have any further questions. 

Kind regards, 

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  • 3 weeks later...
  • Official Nitronaut

Hi @Sue Suchocki,

Thank you for reaching out to us through our Community Forums!

Could you please provide the serial number you use to activate the software?
You can share this information by sending me a private message (mouse hover to my profile then click the 'Message' link).

Kind regards, 

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