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8+ seconds to open when clicking PDF file

Brian Samson

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Brian Samson

Nitro Pro Version:

Windows 10 Professional

I've tried many tips and tricks in these forums with custom fonts, deleting the data file and still, this problem persists.

8+ seconds every time I open a PDF! Any direction is GREATLY appreciated, thank you!

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  • Official Nitronaut
Allain Umailin

Hello @Brian Samson,

Thank you for reaching out to us through our Community Forums!

Could you please start Nitro while a machine is offline (or disconnected to the Internet)? Did it that make any difference?

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • 2 weeks later...
Joshua Winkles

We have the same issue in which Nitro Pro 13 freezes unless we are offline. I took a look and it appears you're program requires ports to be open on the firewall because it is trying to get to the internet every time it is launched. Is there a work around for this? 


Thank you

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