Brian Samson Posted August 28, 2020 Report Share Posted August 28, 2020 Nitro Pro Version: 13.22.0.414 Windows 10 Professional I've tried many tips and tricks in these forums with custom fonts, deleting the data file and still, this problem persists. 8+ seconds every time I open a PDF! Any direction is GREATLY appreciated, thank you! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 28, 2020 Official Nitronaut Report Share Posted August 28, 2020 Hello @Brian Samson, Thank you for reaching out to us through our Community Forums! Could you please start Nitro while a machine is offline (or disconnected to the Internet)? Did it that make any difference? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Joshua Winkles Posted September 8, 2020 Report Share Posted September 8, 2020 We have the same issue in which Nitro Pro 13 freezes unless we are offline. I took a look and it appears you're program requires ports to be open on the firewall because it is trying to get to the internet every time it is launched. Is there a work around for this? Thank you Link to comment Share on other sites More sharing options...
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