ciprian ciorbaru Posted August 29, 2020 Report Share Posted August 29, 2020 I was unable to activate the Nitro pro 11. I already deactivated using the ticket but is still showing error 23 . All devices are shown as deactivated. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 31, 2020 Official Nitronaut Report Share Posted August 31, 2020 Hi @ciprian ciorbaru, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 11 license. Please try to activate Nitro Pro 11 again, it should be good to go. Kind regards, Link to comment Share on other sites More sharing options...
Kathryn Hansen Posted September 1, 2020 Report Share Posted September 1, 2020 I am having the same issue. I got a new computer, and I deactivated and uninstalled nitro on my old computer, but I keep getting the error code 23 and it won't let me activate it on my new computer. Link to comment Share on other sites More sharing options...
Kathryn Hansen Posted September 1, 2020 Report Share Posted September 1, 2020 23 hours ago, Reymund G. said: Hi @ciprian ciorbaru, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 11 license. Please try to activate Nitro Pro 11 again, it should be good to go. Kind regards, Can you do this for me as well? Thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 1, 2020 Official Nitronaut Report Share Posted September 1, 2020 Hi @Kathryn Hansen, Thank you for reaching out to us through our Community Forums! The same adjustment has been done on your Nitro Pro license. Please try to activate again by going to the Help tab > About Nitro Pro > Activate. Kind regards, Link to comment Share on other sites More sharing options...
Kathryn Hansen Posted September 2, 2020 Report Share Posted September 2, 2020 It worked! Thank you. Link to comment Share on other sites More sharing options...
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