ciprian ciorbaru 0 Report post Posted August 29, 2020 I was unable to activate the Nitro pro 11. I already deactivated using the ticket but is still showing error 23 . All devices are shown as deactivated. Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted August 31, 2020 Hi @ciprian ciorbaru, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 11 license. Please try to activate Nitro Pro 11 again, it should be good to go. Kind regards, Share this post Link to post Share on other sites
Kathryn Hansen 0 Report post Posted September 1, 2020 I am having the same issue. I got a new computer, and I deactivated and uninstalled nitro on my old computer, but I keep getting the error code 23 and it won't let me activate it on my new computer. Share this post Link to post Share on other sites
Kathryn Hansen 0 Report post Posted September 1, 2020 23 hours ago, Reymund G. said: Hi @ciprian ciorbaru, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 11 license. Please try to activate Nitro Pro 11 again, it should be good to go. Kind regards, Can you do this for me as well? Thank you Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted September 1, 2020 Hi @Kathryn Hansen, Thank you for reaching out to us through our Community Forums! The same adjustment has been done on your Nitro Pro license. Please try to activate again by going to the Help tab > About Nitro Pro > Activate. Kind regards, Share this post Link to post Share on other sites
Kathryn Hansen 0 Report post Posted September 2, 2020 It worked! Thank you. Share this post Link to post Share on other sites
