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Sarah Whatford

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Sarah Whatford


I would like to activate my licence. I have followed the introduction instructions and the link in the community forum, but have not had any success. When I try to 'deactivate' my trail licence via the 'licence activation portal' it asks for the devices on which the trial licence is activated to be selected. I however cannot indicate this. In any case, Nitro is only installed on one device. 

Please can you assist?

Thank you 

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  • Official Nitronaut
Reymund Oyong

Hi @Sarah Whatford,

Thank you for reaching out to us through our Community Forums!

Could you please provide the serial number you use to activate Nitro Pro? I would like to check on it so we could tell the version and its activation records.

Kind regards, 

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