Sarah Whatford 0 Report post Posted September 2, 2020 Hello I would like to activate my licence. I have followed the introduction instructions and the link in the community forum, but have not had any success. When I try to 'deactivate' my trail licence via the 'licence activation portal' it asks for the devices on which the trial licence is activated to be selected. I however cannot indicate this. In any case, Nitro is only installed on one device. Please can you assist? Thank you Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted September 2, 2020 Hi @Sarah Whatford, Thank you for reaching out to us through our Community Forums! Could you please provide the serial number you use to activate Nitro Pro? I would like to check on it so we could tell the version and its activation records. Kind regards, Share this post Link to post Share on other sites