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Nitro Pro 13 Silent Install/Licensing Issues

Mark McWilliams

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Mark McWilliams

Has the installer changed for Nitro Pro 13?  I’m installing the program using an MSI file with the properties /qb NPSERIAL=XXXXXX but it no longer seems to work because when I remote into the machine, after installing Nitro Pro, Nitro is saying its unlicensed and we have to enter the product key manually.  I’ve searched the Nitro web site and forums and found a version 12 deployment guide but nothing on 13 so I’m wondering if something has changed. 

I’ve trying to install version and and got the same results in regards to the licensing.

Note:  As far as I can remember, I had zero issues getting this to work on the various versions of 12.


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  • 3 months later...
  • Official Nitronaut
Allain Umailin

Hello @bptm janm,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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