SAN 0 Report post Posted September 4, 2020 GOOD DAY TEAM, HAVE BEEN USING NITRO PRO. HAD CHANGED MY COMPUTER AND TRYING TO ACTIVATE MY LICENCE ON THE NEW DEVICE. ITS BEEN CHALLENGING TO ACTIVATE. NEED YOUR SUPPORT. Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 4, 2020 Hello @SAN, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the following?: -The serial number of your Nitro Pro. -Build of Nitro Pro are you working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 13.X.X.X, e.g. 13.2.3.26) or you can go to Control Panel > Programs and Features. -A screen shot of the error message you are receiving and/or any important information. To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
