Nitro Pro shows crash message when I shut down the rogram

[Christopher Smith 0]

I am using Nitro Pro 12.7.0.395 (recently loaded onto my machine by our corp. IT dept) Starting from the first time I used it, about 80% of the time when I close the program I get the crash report screen. Any thoughts?

[AllainU 0]

Hello @Christopher Smith,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 12?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you.