AlexPCD Posted September 16, 2020 Report Share Posted September 16, 2020 I bought a new PC for work, managed to move all my files across however I had nitro Pro on my old PC and was going to move it across by deactivating it on my old PC. I tried deactivating it via nitro itself and doing it online, it says I deactivated it but when loading it onto my new PC I get an error. However if I uninstall and reinstall nitro from my old PC and use my Serial number to activate it on my old PC it activates just fine. I have uninstalled and reinstalled nitro using the exact same version of nitro used before but still cant move the serial number to my new PC I need this for work and without it I am stuck Only have a couple days on the trial left please help me get my key working Picture Of error: https://drive.google.com/file/d/1ypfh5xmXf2f1G3qfb9pd779ADbeA45zI/view?usp=sharing Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted September 16, 2020 Official Nitronaut Report Share Posted September 16, 2020 Hi @AlexPCD, Thank you for reaching out to us through our Community Forums! Please send me the serial number you use to activate Nitro Pro so I could check its activation records. You can send it through private message (mouse hover my profile then click the 'Message' link). Kind regards, Link to comment Share on other sites More sharing options...
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