Ahmad Faqih 0 Report post Posted September 19, 2020 Hi, I have a nitro pro that comes with the laptop, but i had to factory reset due to some problems. When i reseted my laptop all the apps that come with the laptop are gone including nitro. How can i retrive the activation key? Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted September 21, 2020 Hi @Ahmad Faqih, Thank you for reaching out to us through our Community Forums! An invoice with reference order number is sent to the email address you used when you purchase a Nitro Pro license. Please send me the invoice and the order reference number so I search our records and locate the serial number. Kind regards, Share this post Link to post Share on other sites