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Redact, Windows, Hilite function not working

Jeffrey Carr

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This issue has to do with using the edit or review tools.  I can not hi lite type, I can not erase and area, I can not create a type window.  There is a line that shows up about 1" below were I am trying to do anything.  I tried to erase something, a line showed up 1" below with no way to move it, I tried to create a type window, again 1" Below, always below, always about the same distance. 

These documents were create from Word or Excel, and it didn't matter if I did a save as or printed to PDF through Nitro.  You never know how much you count on something till it isn't working.  Any Ideas?

Thank you

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