Gail Mathews Posted September 23, 2020 Report Share Posted September 23, 2020 I need to have nitro pro on my new laptop and I can't get it to work. I get to the screen where Once you click “Deactivate”, you can activate your license immediately by entering the below serial number into Nitro Pro. Version 11 Status active Number of Activations 0 Number of Activations Allowed 2 when i try an input my serial number in the activating Nitro Pro it says it doesn't recognise it. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 23, 2020 Official Nitronaut Report Share Posted September 23, 2020 Hello @Gail Mathews Thank you for contacting us - I'm happy to assist you. Please get the correct version 11 installer from this page: https://kb.gonitro.com/knowledgebase#/search/installers/000004464 I hope this helps! Link to comment Share on other sites More sharing options...
Gail Mathews Posted September 23, 2020 Author Report Share Posted September 23, 2020 8 minutes ago, Leslie V. said: Hello @Gail Mathews Thank you for contacting us - I'm happy to assist you. Please get the correct version 11 installer from this page: https://kb.gonitro.com/knowledgebase#/search/installers/000004464 I hope this helps! Thanks leslie, but there is nothing there re version 11? Link to comment Share on other sites More sharing options...
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