Ernest Cutler Posted September 27, 2020 Report Share Posted September 27, 2020 Hi. trying to transfer licence from old computer. I have deactivated old program and uninstalled it. I cant get the new computer to activate. It is telling me the serial number does not exist but it shows up when I go to the find licence page on the nitro website. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 28, 2020 Official Nitronaut Report Share Posted September 28, 2020 Hi @Ernest Cutler, Thank you for reaching out to us through our Community Forums! You may have installed a Nitro Pro version that does not match your license's version. Please send me your serial number through private message so I could check its version. To send a message, simply mouse hover my profile then click the Message link. Kind regards, Link to comment Share on other sites More sharing options...
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