Ernest Cutler 0 Report post Posted September 27, 2020 Hi. trying to transfer licence from old computer. I have deactivated old program and uninstalled it. I cant get the new computer to activate. It is telling me the serial number does not exist but it shows up when I go to the find licence page on the nitro website. Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted September 28, 2020 Hi @Ernest Cutler, Thank you for reaching out to us through our Community Forums! You may have installed a Nitro Pro version that does not match your license's version. Please send me your serial number through private message so I could check its version. To send a message, simply mouse hover my profile then click the Message link. Kind regards, Share this post Link to post Share on other sites
