charles johnstone 0 Report post Posted September 28, 2020 1) Attempting to install Nitro Pro 12 on new laptop. 2) Deactivated previous installation. 3) Support site shows 0 of 2 activations active. Regards Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted September 28, 2020 Hi @charles johnstone, Thank you for reaching out to us through our Community Forums! Please send me your serial number through private message so I could check its activation records. To send a message, simply mouse hover my profile then click the Message link. Kind regards, Share this post Link to post Share on other sites