Arturas A 0 Report post Posted September 29, 2020 Hello, I reinstal Nirto pdf 13 because, not worked correctly. I cant Find serial number. Where find serial number? Thank you Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 29, 2020 Hello @Arturas A, Thank you for reaching out to us through our Community Forums! I am afraid I am unable to find a purchase under your name or email address. In order to help you in finding your serial number, could you please provide the following information for me? -The full name and address of the purchaser -The email address used to purchase Nitro Pro. -A copy of the order invoice. If you purchased this directly through our online store, I will be able to find a record of this. If you purchased through a reseller of Nitro, you will need to contact them directly as we do not have records of their purchases. Looking forward to hearing back from you soon. Share this post Link to post Share on other sites
Arturas A 0 Report post Posted September 30, 2020 8 hours ago, AllainU said: Hello @Arturas A, Thank you for reaching out to us through our Community Forums! I am afraid I am unable to find a purchase under your name or email address. In order to help you in finding your serial number, could you please provide the following information for me? -The full name and address of the purchaser -The email address used to purchase Nitro Pro. -A copy of the order invoice. If you purchased this directly through our online store, I will be able to find a record of this. If you purchased through a reseller of Nitro, you will need to contact them directly as we do not have records of their purchases. Looking forward to hearing back from you soon. Hello, where send this information? Share this post Link to post Share on other sites
Arturas A 0 Report post Posted September 30, 2020 (edited) 20 hours ago, AllainU said: Hello @Arturas A, Thank you for reaching out to us through our Community Forums! I am afraid I am unable to find a purchase under your name or email address. In order to help you in finding your serial number, could you please provide the following information for me? -The full name and address of the purchaser -The email address used to purchase Nitro Pro. -A copy of the order invoice. If you purchased this directly through our online store, I will be able to find a record of this. If you purchased through a reseller of Nitro, you will need to contact them directly as we do not have records of their purchases. Looking forward to hearing back from you soon. Hello, where send this information? If help. Nitro pdf was buyed Apr 10, 2020 02:42:32 PDT Merchant cleverbridge AG Description Unit price Qty Amount Nitro Productivity Suite - #2183xxxx €159.00 EUR 1 €159.00 EUR Subtotal €159.00 EUR Total €159.00 EUR Payment €159.00 EUR Edited September 30, 2020 by AllainU Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 30, 2020 Hello @Arturas A, Thank you for this information. To further assist you, I just sent you a private message to provide your serial number. To reinstall Nitro Pro 13, you may use the following direct MSI installers: x32 http://install.nitropdf.com/professional_13263505/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13263505/en/retail/nitro_pro13_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Thank you for choosing Nitro and I hope this helps. Share this post Link to post Share on other sites
