Unable to install Nitro Pro 10

[Sten Tool 0]

Hello,

I have a old Nitro Pro 10 license that I would like to move to a new computer. I still have the old installer but for some reason it fails the installation, saying that there is a network error (Tried on several PC-s and still getting the same error).

Do you know how to resolve the issue?

 

[AllainU 0]

Hello @Sten Tool,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 10? This matters because our business installers are different from the online ones.

Also, did you run an .exe package or .msi? Would it be possible to provide a screenshot of the error message you received?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108

Thank you very much in advance and I am looking forward to hearing back from you.