I can't download the instalation program from the web

[Rolando Ramos 0]

I was trying to download the trial version to later activite the product with a licence key but the download never start even if i click on the two other options above for 32-bits and 64-bits, could you help me please with this problem

[AllainU 0]

Hello @Rolando Ramos,

Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.

In order to further assist you, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you.