Jump to content

Compra sin serial


Felix Lopez Martinez
 Share

Recommended Posts

Felix Lopez Martinez

Buenos días, 

hace una semana hice pedido de una licencia y se pagó a través de paypal. TEngo tanto el nº de pedido como la factura. 

mi correo es soporte@prexxxxxx.es o flopez@prexxxxxx.es

el nº de pedido es: 239xxxxxx

Gracias. 

 

Buy without serial

Good Morning,

a week ago I ordered a license and it was paid through paypal. I have both the order number and the invoice.

my email is support@prexxxxxx.es or flopez@prexxxxxx.es

the order number is: 239xxxxxx

Thank you.

Edited by AllainU
Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Felix Lopez Martinez,

Thank you for reaching out to us through our Community Forums!

We have checked your Nitro Pro serial number and our server log shows you were able to activate which also generated the Computer ID 'k6f8gsXST2g7SlPttDdp'. To validate this on your end, kindly refer to the attached screenshot:

ComputerID-Deactivate-Button.thumb.png.60cf242b5a642336342e2f470a683f4d.png

If you are having issue activating on your second machine, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab?

In addition, a screenshot of the error message you have received after entering your serial number.

To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.