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AlexPCD

help! Niro Pro V9

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Reymund G.

Hi @AlexPCD,

Thank you for reaching out to us through our Community Forums!

Please be aware that Nitro Pro 9 is already discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy#sunsetPolicy 
Aside from known issues and bugs found in older versions, there are also security vulnerabilities present in it and for this reason, access to the Nitro Pro 9 installer is no longer available.

Nitro offers a discounted upgrade price on older version of Nitro Pro licenses. 
You can upgrade your version 9 license to version 13 through our upgrade portal - https://www.gonitro.com/support/upgrade 

Kind regards,

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AlexPCD

Hi @Reymund G.,

Thank you for your reply. We have tried upgrading but it does not recognise our serial number. Is there anything you can do to help? 

 

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Reymund G.

Hello @AlexPCD,

Could you please send me that serial number through private message so I can check and take a look? Mouse hover my profile then click the 'Message' link.

Kind regards,

Edited by Reymund G.

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