Limit to reactivations

[kevin hon]

Hi,

I am just wondering if there is a limit to the number of times you can deactivate/reactivate a license? I purchased a new laptop and thought it was good but then had issues and had to return it for something else. I did purchase Nitro but then deauthorized it and move it to the new one. Is there a limit to how many times I can do this? I am afraid if I have to get another new laptop I will reach my limit and then loose my paid Nitro version.

Regards,

Kevin

[Reymund Oyong]

Hi @Kevin_,

Thank you for reaching out to us through our Community Forums!

There is no limit on the number of times you deactivate/reactivate a license. As long as the deactivation process is successful, it will release the used license which will allow you to apply to another machine. 
In any case you missed the deactivation process before reformatting or the machine unexpectedly crashes, you can use our license portal to deactivate a license. 

You can access the license portal here https://licenses.gonitro.com/prd/portal 

Kind regards,