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Richard Dunn

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Richard Dunn

Good Morning,

I did some updates on my pc and somehow my activation code clicked off for Nitro. I have two computers at my office and I use it for both. I used the deactivate and it has 0 assigned. When I am trying to activate it keeps telling me license number already used. I have two other activations codes for other computers and neither of those work either.

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Allain Umailin

Hello @Richard Dunn,

Thank you for reaching out to us through our Community Forums!

To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro 12 by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thank you for choosing Nitro and I hope this helps!

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