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Bug Fix. Increasing Filesize.


Tony Maccay
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Hello. I didn't know where to post this but I have a problem with nitro.

For example I have a pdf file [Filename 1] with a form and text inside it: Filesize is 1MB.

Lets say that the text inside the pdf  "12345". I save this pdf file and then I make a copy. 

Let call the copy [Filename 2]. I change the text to "23456". I save the file and now the filesize is 1.1MB

I make a copy and then repeat the process again and again. By the 10th copy the filesize becomes 2MB meanwhile the content is almost the same.

I just noticed it and it does too much space on hdd if you keep repeating the process. 

In my case I have started with 2.5MB and now after some copies its 4.7MB

2Capture.png

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  • Official Nitronaut
Allain Umailin

Hello @Tony Maccay,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the following?:

-Is this a new issue or has it occurred since after installing Nitro Pro? Any changes you are aware of before this happened (e.g. Windows Updates)?
-The serial number of your Nitro Pro. To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones.
-Build of Nitro Pro are you working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 13.X.X.X, e.g. 13.2.3.26) or you can go to Control Panel > Programs and Features.

Thank you very much in advance and I am looking forward to hearing back from you. 

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Allain Umailin

Hello @Tony Maccay,

Thank you for this information.

I am afraid I am unable to find a purchase under your name or email address. In order to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro.

This matters because our business installers are different from the online ones.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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