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Deactivation online without effect

Thibault Chossis

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Thibault Chossis


I have a problem about a Nitro Pro 12 licence. I tried to deactivate the licence online, to activate it on new computers but i can still use nitro in the old computer and I can't activate my licence on the new one. gonitro.com shows that no licence is currently activated.

Thanks in advance.

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Reymund Oyong

Hi @Thibault Chossis,

Thank you for reaching out to us through our Community Forums!

Please provide your Nitro pro 12 serial number so I could check its activation records. You can send this information through private message (mouse hover my profile then click the 'Message' link).

Kind regards, 

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